Responsibilities

• Create engaging, original content for OLLI's social media platforms, including Facebook and Instagram.
• Develop creative ideas to promote classes, events, and member activities.
• Publish a minimum of two social media posts per week and help maintain a consistent posting schedule.
• Capture photos and short videos of classes and special events for social media.
• Monitor engagement and suggest new ideas to increase visibility and audience interaction.
• Stay current with social media trends and recommend innovative ways to grow OLLI's online presence.
• Provide exceptional customer service to OLLI members, visitors, faculty, and staff.
• Greet patrons and assist with class registrations and general inquiries.
• Answer incoming telephone calls professionally.
• Perform accurate data entry and maintain electronic records.

Requirements

• FAU degree-seeking undergraduate student with a minimum of six credit hours (or twelve if international) and a 2.0 GPA.
• Strong written and verbal communication skills, excellent customer service, and the ability to work both independently and collaboratively are essential.
• The ideal candidate is creative, organized, and interested in social media marketing or communications.
• Experience with Facebook, Instagram, Canva, or similar platforms is preferred.