Responsibilities

• Serve as an enthusiastic ambassador for Dr. Phillips Center, promoting performances, programs, community initiatives, and the Arts For Every Life® mission to generate awareness, interest to drive attendance and ticket sales.
• Stay informed on arts center activities, upcoming shows, education programs, community partnerships, and special events.
• Attend local community events, festivals, activations, and outreach opportunities (primarily evenings and weekends), creating a welcoming, fun, and energetic presence.
• Proactively approach individuals and groups, initiate conversations, build rapport, answer questions, and create positive first impressions of the organization.
• Act as a storyteller and community connector, sharing the impact of the arts center through engaging and authentic conversations.
• Read audiences and social dynamics effectively, adjusting messaging, energy, and engagement strategies to connect with diverse groups and maximize participation.
• Distribute promotional materials throughout key Orlando-area neighborhoods, campuses, businesses, restaurants, residential communities, and partner locations.
• Represent Dr. Phillips Center during select performances and events by supporting audience engagement activities before and after shows.
• Capture high-quality photos, videos, interviews, and behind-the-scenes content during community activations and events for use across Dr. Phillips Center social media and marketing channels.
• Identify and document engaging community stories, audience reactions, and moments that highlight the impact of the arts center.

Requirements

• High school diploma or GED required.
• Exceptional verbal and written communication and interpersonal skills required; bilingual or multilingual a plus.
• Naturally outgoing and confident engaging with people from all backgrounds.
• Proven ability to initiate and sustain conversations, build relationships quickly, and make others feel welcomed and valued.
• Strong public-facing presence with experience interacting with large crowds, audiences, or community groups.
• Passion for the performing arts, arts education, community engagement, and cultural experiences.
• Excellent storytelling skills with the ability to communicate organizational impact in a compelling and authentic way.
• Ability to read people, assess engagement opportunities, and pivot communication styles to meet the needs of different audiences.
• Social media savvy with experience creating or capturing engaging visual content for digital platforms.
• Strong organizational, written communication, and time-management skills.

Preferred

• Bilingual or multilingual a plus.