Strategic Account Supervisor, Digital Marketing

Responsibilities

• Supervise and manage assigned client accounts, building effective communication and strong working relationships.
• Serve as a day-to-day contact for clients, ensuring their inquiries, concerns, and requests are addressed promptly and professionally.
• Lead client-facing meetings, including quarterly business reviews and strategic planning sessions, to present campaign results, performance insights, and growth opportunities.
• Proactively identify and monitor potential red flags that may impact campaign performance, client relationships, or overall engagement, ensuring timely solutions.
• Lead the setup of new client accounts and campaigns, ensuring all elements are optimized for success.
• Develop comprehensive campaign strategies that align with client objectives and identify opportunities for new channel initiatives.
• Coordinate the process of retrieving creative assets, building ad copy, managing technical integrations, and QAing previews prior to launch.
• Oversee end-to-end campaign execution, collaborating with internal teams to ensure smooth launches, alignment with client objectives, and performance optimization.
• Ensure impeccable use of ClickUp and other project management tools to maintain operational excellence, visibility, and accountability across campaigns.
• Monitor campaign performance, analyzing data to deliver actionable insights and executive recommendations.

Requirements

• 5–7 years of account management experience with a proven track record of driving significant client growth
• Deep expertise across Search, Programmatic Display, Social, and emerging marketing channels
• Demonstrated experience managing high-value accounts
• Experience presenting to and influencing C-level executives
• Strong time management skills—ability to prioritize, meet deadlines, and work in a fast-paced environment
• Must be self-motivated, highly organized, and a team player with strong attention to detail
• Advanced strategic thinking and business acumen
• Strong analytical skills and data interpretation capabilities
• Exceptional presentation and communication skills
• Leadership experience with ability to influence across all organizational levels

Preferred

• Experience with a project management platform (ClickUp, Asana, Monday, etc.)

Benefits

• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting-edge AI tools across the agency
• Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
• Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition