Responsibilities

• Identify and develop story content that illustrates the Food Bank’s mission and impact.
• Conduct in-person, audio, and video interviews with neighbors served, volunteers, staff, and community partners using trauma-informed and strengths-based approaches, ensuring respectful and dignified storytelling.
• Draft, edit, and publish story content for use across various platforms, including website, email, social media, and donor appeals.
• Manage and maintain the storytelling and photography database, organizing and optimizing assets to support efficient search, retrieval, and cross-departmental use.
• Protect the dignity, privacy, and consent of those interviewed by obtaining, managing, and adhering to all required releases and permissions for story, photo, and video capture.
• Partner with programs, operations, volunteer services, and agency relations teams to identify story opportunities.
• Document events, campaigns, and programs through photography and videography for use in grant reporting, marketing, and storytelling.
• Support the Chief Philanthropy Officer to fulfill media interview requests by coordinating neighbor availability and serving as a liaison between media partners and neighbors served.
• Collaborate with the Director of Marketing & Communications to establish annual storytelling strategy and content calendar.
• Work evenings and weekends as necessary.