Responsibilities

• Growth Strategy: Create strategies and design solutions for our websites, landing pages, search surfaces, and other top-of-funnel surfaces that attract and convert new customers, collaborating with marketing teams to understand target audiences, content and positioning, user journeys, and branding.
• Growth Design: Design user-centric designs, wireframes, and prototypes optimized for browser and mobile devices, conduct A/B tests, partner with research and data to synthesize learnings and insights, and integrate findings into your design iterations.
• Website Innovation: Envision concepts for new customer acquisition solutions and approaches. Explore cutting-edge web interactions and capabilities, build highly interactive, motion-based elements and productized web experiences, and proactively share how we can push the boundaries.
• Brand and Visual Design: Partner with creative teams to develop and nurture our brand style guides, grow our visual assets, and test applications of multi- and co-branding. Elevate design standards for top-of-funnel surfaces, ensuring on-trend, high-quality execution and vision that pushes us forward.
• Meaningful User Experiences: Thoughtfully partner on how our users get started, from discovering our product capabilities, evaluating and activating, and personalizing their journey through elegant product approaches.
• Mentorship: Mentor junior designers and cross-functional partners, fostering agile problem-solving and encouraging high-quality craft and outcomes.
• Leadership: Actively contribute towards identifying key growth opportunities and building a cohesive roadmap with your team, through understanding Superhuman's strategic business goals and user needs. Socialize and share best practices to help other designers build best-in-class product experiences.
• Web Systems: Grow the web design system, expand and customize elements, and partner to envision new systems and processes that better serve our future.
• Learn and Guide: Research methods and tools that nurture Acquisition and Design’s momentum and growth, stay curious, and influence not just what we build but how we do it. Be customer-oriented and interested in how we own and showcase value in playful and exciting ways.
• Communicate and collaborate: Work closely with marketing, product, and engineering teams to align designs with business and acquisition goals. Communicate design concepts, progress, and status updates to stakeholders and team members. Partner with agencies or specialists to integrate new technologies or assist with complex projects.

Requirements

• Has 7+ years of experience designing for web and mobile web, or integrating product design with top-of-funnel surfaces.
• Has a strong visual/graphic design sense that inspires user experiences and merges with product design sense to ensure a seamless and beautiful out-of-product to in-product journey.
• Possesses storytelling strengths to inspire support and alignment for design direction and strategy. Nurtures strong relationships with collaborators and leaders.
• Demonstrates prototyping skills for bringing ideas to life.
• Knows and is curious to keep learning how to build productized web experiences, interactive web elements, and motion-based web content that elevates web design standards
• Can adapt between iterative experimentation work and innovation, conceptual work.
• Geeks out on growth strategy, user psychology, and conversion goals, and is curious about how research and data-driven insights inspire design optimization.
• Is passionate and curious about the AI and productivity industry.
• Seeks out and proactively partners with research to develop hypotheses and inform design decisions.
• Balances craft, critical thinking, and business needs delivering meaningful impact.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities