Staff Brand Designer

San Francisco, CA (Hybrid)

$205K/yr – $245K/yrSenior Level10+ years expFull time

Posted 2 months ago

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Job Summary

Drive brand design leadership for Intercom’s marketing as a senior-level designer responsible for end-to-end campaigns and brand visuals.

  • Must-have: 10+ years of design experience with brand identity, events, and campaigns.
  • Standout: deep empathy for B2B SaaS audiences and ability to translate brand strategy into visuals.

Job Description

Responsibilities

  • Design for marketing campaigns and communications across multiple channels: brand events, live streams and pop-ups, product campaigns, paid and organic digital content, out-of-home advertising, animations, videos, reports, e-books, webinars, deck design, sales enablement, etc
  • Establish Intercom’s brand as a leader and reference point for the industry
  • Elevate Intercom’s brand presence with impactful visuals for static and video-based content
  • Apply new design systems to branded touchpoints
  • Partner with animators to create motion-based assets
  • Own projects from concept to final execution
  • Create high-quality work that delivers on our brand and business strategy
  • Partner with writers, producers, marketers, company leaders and external agencies to drive projects forward
  • Continuously learn about Intercom’s products and maintain deep empathy with B2B SaaS audiences

Requirements

  • 10+ years design experience with a portfolio showcasing a breadth of brand identity, event design and campaign work
  • Proficiency in Figma, Adobe CC
  • Experience in motion design and illustration (in execution and/or art direction)
  • Experience using AI tools including Claude, Midjourney, Vercel or other image making tools
  • Ability to work autonomously and guide more junior members of the team
  • Ability to spot trends, create original works, create mood boards and iterate with conceptual based design thinking
  • Ability to expand on Intercom’s core brand identity system while staying true to its foundations
  • Detail oriented—ability to craft design details while also seeing the big picture
  • Ability to communicate with precision, clarity, honesty, and respect
  • Ability to articulate and defend decisions to senior leadership

Benefits

  • We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for employees, friends, and family!
Bessemer Venture Partners India logo

Bessemer Venture Partners India

Bessemer Venture Partners is one of the world's oldest and most active venture capital firms, founded in 1911. We have 400+ active portfolio companies, and 150+ IPOs and deSPACs to our name.We've been investing in India since 2006 with a dedicated, on-the-ground team focused on early-stage founders building enduring companies. With over 80 investments in India, we back businesses across AI, Consumer, Cybersecurity, Fintech, and Healthcare. Our India portfolio includes Swiggy, BigBasket, Urban Company, Bharat Matrimony, Medi Assist, NephroPlus, Moxie, Boldfit, Aivar, Graph AI, Easebuzz, Perfios, Transbnk, and more. Globally, our portfolio has included Pinterest, Shopify, Twilio, LinkedIn, DocuSign, Fiverr, Toast, and ServiceTitan. We pride ourselves on partnering with many of our companies from the earliest of stages until their IPO and beyond. Born from innovations in steel more than a century ago, Bessemer’s storied history has afforded its partners the opportunity to celebrate and scrutinize its investment decisions (see Memos) and also learn from the investments we didn’t make (see Anti-Portfolio).We are committed to forging the legacy companies of tomorrow and if you're building something that matters, we'd like to connect.

Founded in 2006
Bengaluru, Karnataka, IND
16 employees (1 in marketing)

Traffic Signals

Monthly Visitors
229K
Traffic Source Mix
Search
43.3%
Direct
38.5%
Referral
5.5%
Social
8.1%
Paid
0.6%

Headcount Trend

Current headcount: ~16

Marketing Team

Marketing Team Size
1 (6% of company)
Marketing Roles Posted (Last 30 Days)
5