Sr Solution Architect- Marketing Technology at ServiceNow | San Francisco, CA | $166K/yr – $290K/yr

ServiceNow

Sr Solution Architect- Marketing Technology

San Francisco, CA (Remote)

$166K/yr – $290K/yrSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Own the enterprise Marketing Tech architecture and multi-year roadmaps for Adobe and related platforms to enable scalable, integrated customer experiences.

Must-have: 8+ years leading enterprise or solution architecture in marketing technology with Adobe stack expertise.
Standout: Proven ability to deliver multi‑year roadmaps across Adobe and non‑Adobe tools with end‑to‑end integration.
Standout: Strong leadership across Marketing, Digital Experience, and Customer Insights teams driving cohesive solutions.

Job Description

Responsibilities

Strategic Architecture & Road-mapping
Develop and maintain the enterprise architecture blueprint for marketing systems, with a strong emphasis on Adobe Experience Cloud solutions (AEM Sites and DAM, Adobe Target, Adobe Journey Optimizer, Adobe Analytics, Real‑Time CDP, Workfront, Marketo, etc.).
Define long‑term architectural strategies that ensure Adobe platforms integrate effectively with CRM, CDPs, marketing automation tools, data warehouses, identity platforms, customer engagement systems, and more.
Define long‑term architectural strategies that align with business goals, customer/business user experience objectives, and enterprise technology standards.
Build multi‑year roadmaps that incorporate both Adobe and non‑Adobe technologies, ensuring flexibility, scalability, and alignment with business goals.
Lead the creation of multi‑year roadmaps for marketing technology modernization, integration, and optimization.
Architect scalable, secure, and high‑performing solutions across the Adobe stack, ensuring seamless integration with CRM, data platforms, identity systems, and downstream applications.
Establish architectural governance frameworks, design patterns, and best practices for marketing systems.
Review and approve solution designs, ensuring alignment with enterprise architecture principles and regulatory requirements.
Establish evaluation criteria for new tool purchases and technology vendor engagements.

Requirements

8+ years of experience in enterprise architecture, solution architecture, or marketing technology leadership roles.
Deep expertise in the Adobe Digital Experience stack, including hands‑on architectural experience with AEM Sites and DAM, Adobe Target, Adobe Analytics, Adobe Journey Optimizer, and Real‑Time CDP.
Strong understanding of marketing automation, personalization, customer data management, and digital experience delivery.
Proven experience designing large‑scale, integrated marketing ecosystems in complex enterprise environments.
Strong knowledge of API‑driven architectures, microservices, cloud platforms (Azure/AWS/GCP), and modern integration patterns.
Excellent communication skills with the ability to translate complex technical concepts into business‑friendly language.
Ability to work alongside and coordinate with other strong technology leaders to create comprehensive solutions.

Preferred

Adobe certifications (Architect or Expert level).
Experience with events, community, workflow, and other complementary MarTech platforms.
Background in data architecture, identity systems, and customer journey orchestration.

Benefits

Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

ServiceNow

4.4 Glassdoor

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

Founded in 2004

Santa Clara, CA, US

32K employees (2,162 in marketing)

www.servicenow.com

89% recommend to a friend

97% CEO approval