Responsibilities

• Consistently and effectively executes projects, often as the Coach (training teammates) or as a solo Strategist. They are able to make 99% of decisions related to design, execution, analysis and deliverables on their projects.
• They are outstanding strategic thinkers, writers and presenters.
• The Senior Qualitative Insight Director ensures Merge delivers success on the current project as well as builds a deep, sustaining relationship with the client.
• They mentor strategists, helping them move from research to strategy.
• They innovate the research processes and trains others on frameworks, constructs, tools, and approaches to deepen Merge's strategic expertise.
• Projects: Accountable for ensuring all aspects of the project are delivered on time and against client objectives.
• Consistently thinks proactively throughout the project to anticipate and quickly address changes to approach, design, objectives, etc.
• Effectively designs studies and writes proposals.
• Thoughtfully crafts questionnaires / discussion guides with appropriate techniques and activities, and structures of questions that better address objectives and fit with participant type.
• Effectively moderates 1:1 and group interviews and online engagements (Communities, Remesh, etc.), spending typically 25% of their time doing live moderation.

Requirements

• 7+ years experience moderating and delivering excellent client deliverables in a market research or agency setting.
• Aligns with, Models, and Coaches our values: People, Commitment, Aspiration, Trustworthiness & Impact
• Willingness to travel and be flexible in scheduling to accommodate project needs
• Compliance in time-tracking
• Adhere with all Merge and client required training and guidelines for market research and healthcare industry regulations and laws. Specifically (but not limited to) Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment.

Benefits

• MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.