Responsibilities

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• Job Description: This job is responsible for the delivery of tactical plans to achieve goals through advanced coding and/or metadata management, providing support and technical leadership for platforms and operations.
• Managing execution of marketing campaigns across Offers Management/Insight Engine channels and subchannels in Online Banking, Mobile Erica, Financial & Contact Centers

Requirements

• Develop implementation plans for targeted customer offers & referrals managed via Insight Engine
• Translate the intended customer & associate experience into technical requirements for real-time offer display
• Manage strict execution timelines & SLAs for implement plans, test script preparation, test data requests, etc. to ensure on time and error free campaign deployments
• Reduce risk of defects by performing User Acceptance Testing & Production Certification, along with ongoing monitoring of production environment
• Manage projects in partnership with technology, line of business, and other marketing teams to assess and implement channel and product expansion
• Knowledge of OM/IE, real-time rules, file functionality, front-end applications (Lead Gen, Interact, Sales & Service App, Synergy/RDUI, etc. and back-end system capabilities
• Ability to work across teams to coordinate with clear communication and influence
• Ability to learn and navigate new user interfaces
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Benefits

• This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.