Sr Manager, Service Marketing

Irvine, CA (On-site)

$149K/yr – $175K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive global marketing strategy and execution for Masimo's Service portfolio across sales channels.

  • Own end-to-end strategy and market insights to inform portfolio and campaigns.
  • Must-have: 5+ years in healthcare/medical devices marketing with service solutions.
  • Standout: Cross-functional leadership across geographies and channel partners.

Job Description

Responsibilities

  • Own end-to-end global marketing strategy for Masimo's Service portfolio for all sales channels.
  • Partner with Global Sales and Technical Service to understand current customer needs and translate insights into effective marketing initiatives.
  • Develop strong relationships with regional channel partners to ensure alignment between strategy and commercial execution.
  • Conduct in-depth research and regular monitoring to understand customer needs, market dynamics, trends, and the competitive landscape to inform portfolio and marketing strategies and identify growth opportunities.
  • Partner with Global Sales and Technical Service teams to understand current customer needs and translate insights into effective marketing initiatives.
  • Build clear, differentiated value propositions and messaging tailored to key audiences across global markets.
  • Elevate brand presence and Sales Effectiveness through development and maintenance of downstream marketing materials, including collateral and sales tools, to drive service adoption and retention within various regions.
  • Plan and deliver targeted campaigns to enhance customer acquisition and loyalty.
  • Measure success and drive results using data, insights, and KPIs.
  • Provide support and training to internal teams.

Requirements

  • 5+ years of marketing experience in healthcare, medical devices, or related industries.
  • Experience launching, managing, or implementing service solutions for healthcare, medical devices, or related industries.
  • Proven track record in downstream or product marketing, with demonstrated success driving commercial outcomes.
  • Strong ability to analyze data, interpret customer insights, and prepare reports.
  • Continuous Improvement mindset.
  • Excellent communication and presentation skills for engaging diverse audiences.
  • Creative and results-oriented, with a focus on delivering measurable impact.
  • Collaborative team player able to work effectively across functions and geographies.
  • Adaptable and proactive, thriving in a fast-paced, evolving environment.
  • Bachelor’s degree in Marketing, Business, Life Sciences, Engineering, or a related field. Advanced degree is preferred.

Preferred

  • 7+ years of marketing experience in healthcare, medical devices, or related industries.
  • Strong understanding of healthcare industry dynamics and customer needs.

Benefits

  • Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, Voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance, On-site wellness clinic, fitness center, and cafe. All benefits are subject to eligibility requirements.
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Masimo

3.0 Glassdoor

Masimo (NASDAQ: MASI) is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including innovative measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is to improve life, improve patient outcomes, reduce the cost of care, and take noninvasive monitoring to new sites and applications. Masimo SET® Measure-through Motion and Low PerfusionTM pulse oximetry, introduced in 1995, has been shown to outperform other pulse oximetry technologies in over 100 independent and objective studies, which can be found at www.masimo.com/evidence/featured-studies/feature. Masimo SET® is estimated to be used on more than 200 million patients around the world each year and is the primary pulse oximetry at all 10 top U.S. hospitals as ranked in the 2025 Newsweek World’s Best Hospitals listing. Additional information about Masimo and its products may be found at www.masimo.com.

Founded in 1989
Irvine, California, USA
3.6K employees (120 in marketing)
47% recommend to a friend
50% CEO approval

Traffic Signals

Monthly Visitors
140.9K
Traffic Source Mix
Search
42.9%
Direct
49.5%
Referral
5.8%
Social
1%
Paid
0.7%

Headcount Trend

Current headcount: ~3.6K

Marketing Team

Marketing Team Size
85 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$755M
Last Raise
$750M
Post IPO Equity, 4 years ago

Funding History

  • Aug 2022
    Post IPO Equity • $750M
  • Aug 2017
    Post IPO Equity
  • Nov 2016
    Grant • $5M

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