Sr Manager, Marketplace at Staples | Framingham, MA | $115K/yr – $169K/yr

Sr Manager, Marketplace

Framingham, MA (Unknown)

$115K/yr – $169K/yrSenior Level8+ years exp

Posted 3 months ago

Job Summary

Own and scale Staples marketplace by setting strategy, building new channels, and optimizing seller relationships with data driven pricing and performance improvements.

Marketplace Strategy: Create and execute the end to end roadmap and drive operational excellence.
Channel & Relationships: Build new channels, optimize performance, and manage key marketplace partners.
Data Driven Growth: Analyze trends, optimize listings and pricing, and lead a team for marketplace optimization and compliance.

Job Description

Responsibilities

Lead the development and execution of the strategy for Staples’ Marketplace business.
Build a new channel, optimize sales performance, and manage key marketplace relationships while driving operational excellence to scale the business.
Analyze market trends, identify new product opportunities, optimize listings and promotions, and collaborate with internal teams to deliver exceptional customer experience.
Manage and grow Staples’ Marketplace account, troubleshoot seller performance issues, and develop account-specific growth plans.
Leverage data insights, drive process improvements, conduct competitive analysis, and adjust pricing strategies to ensure Staples remains ahead in a dynamic market.
Build and mentor a team of eMarketplace specialists and analysts, fostering a collaborative culture focused on marketplace optimization and compliance.

Requirements

Bachelor’s degree in Business, Marketing, eCommerce, or a related field, or equivalent experience.
8+ years of experience in e-commerce, marketplace management, retail technology, or a related field.
3+ years of management experience in digital storefront operations.

Preferred

Master’s Degree (MBA or advanced degree).
Experience with eMarketplace advertising and PPC campaign management.
Familiarity with automation tools and AI-driven marketplace analytics.
Knowledge of fulfillment strategies and supply chain logistics for online retail.
Experience managing major online marketplaces such as Amazon 3P is a plus.

Benefits

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Founded in 1986

Framingham, Massachusetts, USA

32K employees (2,908 in marketing)

www.staples.com