Sr. Manager, Future of Work Communications, Global Operations and Workplace Reputation

Responsibilities

• Develop and execute complex communications programs that require input from internal and external leaders, defining strategy where none currently exists and ensuring alignment with organizational objectives.
• Build and maintain cooperative relationships with media outlet representatives, engaging regularly to secure impactful coverage and manage reputational narratives.
• Partner with cross-functional stakeholders to prioritize communications initiatives, making smart trade-offs on timing, effort, and deliverables while establishing clear and measurable success criteria.
• Identify and assess reputational and sentiment risks, establishing protocols and engaging the right partners to take timely, appropriate action.
• Author and review high-quality written materials—including narratives, communications plans, and business documents—providing guidance on writing excellence and ensuring alignment with team and organizational goals.

Requirements

• 10+ years of recent professional communications or public relations experience
• Bachelor's degree
• Experience driving direction and alignment with cross-functional teams
• Proven track record of building and scaling integrated, multi-channel campaigns with measurable results across earned, owned, and paid media
• Strong storytelling instincts and creative ideation skills, with a track record of generating ambitious, high-impact campaign concepts and translating complex policy topics into compelling narratives
• Experience diving deep on unfamiliar topics and using data to develop messaging frameworks and net-new narratives that influence various audiences

Preferred

• Experience communicating complex concepts clearly and persuasively to different audiences
• Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
• Experience earning buy-in, influencing decisions, offering different perspectives, and communicating results to senior leadership
• Experience using data to define ambiguous reputational opportunities and develop durable solutions, going beyond communications to shape the programs themselves
• Experience identifying emerging trends and informing business leadership of evolving reputational headwinds and opportunities

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.