Responsibilities

• Lead and develop a team of copywriters and digital content specialists.
• Collaborate closely with vital cross-functional roles—including Strategy, Planning, UX.
• Champion digital storytelling and content + design experiences; lead by example in crafting engaging AI-ready content.
• Lead and increase the agility of our content teams, supporting Schwab’s web presence as a dynamic, evolving asset.
• Provide brand expression guidance to UX, SEO, and content teams to ensure alignment.
• Assign, review, and improve creative outputs, plus grow your team’s skillsets in the areas of leadership and presentation skills.
• Support standardized templates and editorial guidelines ensure consistent brand voice and visual style across all pages.
• Work with UX to monitor performance and improve content through iterative testing.
• Partner with Brand to activate and evolve brand guidelines, as well as champion our “Unstuffy” brand personality, voice and tone.
• Be a digital content expert who thinks conceptually, solves problems creatively, and can write everything from video and print to social.

Requirements

• Have 7+ years of experience
• Have at least 1 year of Schwab domain experience gained as a current or recent contractor or employee
• 7+ years of leadership and creative skills (preferred)
• Ability to write across video and print to social (as part of digital content)
• Ability to influence decisions with business, insights, data, strategy, and reason