Sr. Manager E-Commerce Operations

Illinois, USA (Remote)

$140K/yr – $160K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive e-commerce content strategy and downstream optimization for a global team, focusing on content accuracy, digital shelf health, and category/taxonomy alignment.

  • Must-have: 5+ years in analytical e-com roles with data-driven decision making.
  • Standout: Ownership of categorization, taxonomy tuning, and cross-functional partnerships across Shopper, brand, and sales.

Job Description

Responsibilities

  • Partner with the Shopper team to develop and implement optimized content to ensure accurate, up-to-date product content—including images, attributes, and descriptions— is pushed to all customers and digital platforms
  • Oversee digital shelf audits and resolve discrepancies to ensure consistency and compliance.
  • Lead search optimization initiatives to enhance product visibility and conversion rates on third-party retailer sites.
  • Collaborate with Shopper, brand and sales teams to deliver best-in-class SEO and paid search tactics within the e-commerce ecosystem.
  • Own the development and enrichment of product categorization and attribute assignments to match channel best practices, improve consumer navigation, and boost shelf placement.
  • Monitor and adapt categorization strategies to align with each retailer’s algorithm and taxonomy changes.
  • Analyze sales, traffic, content health, and conversion data to diagnose performance drivers and uncover opportunities for improvement.
  • Provide recommendations to optimize the e-com assortment to drive growth and efficiency I partnership with the sales and marketing teams
  • Be the main point of contact for the global e-com team on transformation projects
  • Stay on top of industry trends, the impact of agentic AI, new digital tools and competitor activity; proactively recommend actionable strategies and pilot new tools or approaches.

Requirements

  • Bachelor’s degree preferred, not required based on experience
  • Experience working with consumption and shipment data and e-com tools like Salsify is required
  • At least 5+ years of analytical, e-com experience required, additional sales experience desireable
  • MS Excel/PowerPoint advanced skills required
  • Strong organizational, attention to detail and communication skills both verbal and written
  • Ability to work effectively in a high-paced environment within a cross functional team
  • Proven ability to use data to draw insights that are actionable and will drive growth
  • Ability to summarize and influence decisions through data
  • Proficiency assessing the marketplace and various consumer retail business models
  • Intellectual curiosity: self-motivated desire to search for creative solutions to continuously improve
  • Strong digital literacy, including MS Office Suite applications, database information sources, web applications, retailer data, syndicated data (Nielsen/IRI) required

Preferred

  • additional sales experience desirable

Benefits

  • PTO and Medical, Dental and Vision Benefits from Day 1
  • Remote with occasional travel
  • 401k Match

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Chicago, Illinois, USA
51 employees (2 in marketing)

Traffic Signals

Monthly Visitors
3.9K
Traffic Source Mix
Search
14.3%
Direct
44.3%
Referral
30%
Social
10.3%
Paid
1.1%

Headcount Trend

Current headcount: ~51

Marketing Team

Marketing Team Size
2 (4% of company)