Responsibilities

• Develop and execute marketplace strategy aligned to overall ecommerce and brand objectives.
• Lead TikTok Shop as a core growth engine, defining the operating model across storefront experience, merchandising, content, promotions, and creator/affiliate commerce.
• Identify, evaluate, and scale emerging brand-led marketplaces and social commerce platforms.
• Own relationships with marketplace partners, including regular business reviews and performance discussions.
• Help define assortment, pricing, and promotional strategies to maximize sales, profitability, and brand presence.
• Negotiate contracts, commissions, and commercial terms with marketplace partners.
• Act as the primary liaison between internal teams and marketplace partners to ensure priorities, timelines, and deliverables are aligned.
• Analyze marketplace reporting and provide insights to drive product velocity, optimize listings, and improve performance
• Collaborate cross-functionally (Merchandising, Marketing, Supply Chain, Finance, IT, and Ecommerce Ops) to successfully launch and scale new marketplaces.
• Identify opportunities for process improvements, automation, and infrastructure enhancements related to marketplace operations.

Requirements

• 5 plus years in Ecommerce, marketplaces, or digital channel management
• Experience working with third-party marketplaces (TikTok Shop, Social Commerce Platforms, Amazon, etc.) strongly preferred.
• Bachelor's Degree in related field.
• Strong analytical skills with experience using performance data to drive strategy and execution.
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.
• Proven ability to operate with a builder/owner mentality and thrive in ambiguity.
• Results oriented with a strong sense of urgency.
• Demonstrates logical analysis, negotiation, and problem-solving skills.
• Strong communication and stakeholder management capabilities.
• Computer proficiency in Microsoft Office - Excel, Outlook, Word and PowerPoint.

Preferred

• Experience working with third-party marketplaces (TikTok Shop, Social Commerce Platforms, Amazon, etc.) strongly preferred.

Benefits

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.