Marketing Expert
Tech World Networking
Los Angeles, CA (Remote)
$80/hr - $150/hrIn-housePart-timeMid level5+ years exp.
1 hr ago
Sr. eCommerce Specialist
Akron, OH (On-site)
Salary Not AvailableSenior Level5+ years expFull time
Posted 1 month ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own CRM and MA infrastructure while steering analytics, data quality, and automation across eCommerce platforms and digital products.
- CRM/MA ownership: pipelines, automations, reporting, and GA4 dashboards.
- Platform integration: website, app, product data, and vendor IT collaborations.
- Analytics and optimization: dashboards, conversions, and friction reduction across brands.
Job Description
Responsibilities
- Own CRM and Marketing Automation pipelines, automations, workflows, and reporting.
- Admin CRM and Marketing Automation configuration and workflows; pipelines and reporting.
- Manage the technical layer of our websites and mobile app; integrations, platform configuration, and troubleshooting.
- Coordinate with the product data team to ensure accurate product information live across platforms.
- Partner with IT and external vendors on platform updates, upgrades, and new technology rollouts.
- Own analytics and reporting across all brands, website traffic, conversion, app performance, and campaign ROI.
- Build and maintain dashboards for team and leadership visibility.
- Make data-driven recommendations to improve customer experience, increase conversions, and reduce friction.
- Manage digital initiatives, platform migrations, app enhancements, integrations, and system upgrades.
- Build project plans, timelines, and keep stakeholders informed.
Requirements
- 5+ years of experience in eCommerce operations, digital platform management, or a similar role.
- Hands-on ownership of CRM and Marketing Automation pipelines, workflows, automations, and reporting.
- Strong working knowledge of Google Analytics (GA4) and experience building performance dashboards.
- Proven ability to manage eCommerce platforms and understand how digital tools and systems connect.
- Comfortable leading digital projects; you can manage a timeline, communicate across teams, and deliver.
- High attention to detail; errors in product data, integrations, and automations reach customers directly.
- A proactive, self-starting mindset; you identify problems and fix them without waiting to be asked.
- Active user of AI tools; you embrace them as productivity multipliers, not novelties.
Preferred
- Experience with B2B procurement integrations
- Experience in ERP and CMS systems
- Background in trades, HVAC, plumbing, or B2B distribution/manufacturing
- Familiarity with AI tools for workflow automation or data validation
- Experience supporting a mobile app alongside a web platform
Benefits
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
Famous Supply
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products. Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University. Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base.Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
