Sr. Director Marketing Services

Responsibilities

• Lead strategic initiatives to advance Marketing Services capabilities, with a focus on innovation, scalable solutions, and emerging technology applications in marketing.
• Drive adoption of new capabilities across a global network of teams, ensuring measurable impact for Visa and our clients.
• Develop and maintain Marketing strategy and Advisory resources and best practices for internal and client-facing use.
• Support the evaluation and introduction of new sponsorship and partnership opportunities for our clients to maximize business impact.
• Collaborate with leadership to identify and shape new service offerings in response to evolving market needs.
• Partner with cross-functional teams—including Brand, Digital Experiences, Sponsorships, Insights & Analytics, Finance, and Visa Consulting & Analytics—to deliver seamless execution.
• Champion best practices and knowledge sharing across the Global Marketing Services community.
• Support high-impact client engagements as needed to reinforce our value proposition.

Requirements

• 12 or more years of work experience with a bachelor's degree or at least 10 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD), or a minimum of 5 years of work experience with a PhD.

Preferred

• 15 or more years of experience with a bachelor's degree or 12 years of experience with an Advanced Degree (e.g., Master's, MBA, JD, or MD); PhD with 9+ years of experience.
• Demonstrated strategic vision and creative thinking, with a track record of challenging the status quo and driving innovation and transformation in complex, ambiguous environments.
• Proven ability to launch, commercialize, and drive adoption of new marketing offerings or initiatives across large, matrixed organizations.
• Strong strategic thinking and analytical skills, including evaluating business opportunities, assessing ROI, and leveraging insights to inform decisions.
• Strong understanding of marketing strategy, creative development, and emerging marketing technologies (including AI).
• Exceptional relationship-building, leadership, and collaboration skills, adept at partnering with diverse, cross-functional stakeholders at all levels and across regions.
• Highly organized, action-oriented, and able to manage multiple complex projects with quick follow-through.
• Advanced proficiency in Microsoft PowerPoint and Excel required.
• Experience in card, brand, consumer or sponsorship marketing, as well as consulting, professional services, or client marketing, are a plus but not required.

Benefits

• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.