Responsibilities

• Develop enterprise marketing intelligence and research strategy and oversee the design and execution of programs, processes, and operating rhythms to deliver actionable intelligence, strategic insight, and decision support.
• Provide leadership to direct and indirect resources in achieving objectives; lead and develop a high-performing team across insights, research, thought leadership, and strategic intelligence.
• Extract, analyze, and synthesize qualitative and quantitative intelligence from a variety of sources to identify meaningful patterns, opportunities, risks, and strategic implications.
• Manage and implement analytics and research project lifecycles, including defining deliverables based on requirements.
• Analyze brand, marketing, customer, market, and communications activities to identify trends, emerging opportunities, competitive dynamics, and strategic implications.
• Define and guide enterprise learning agendas to strengthen understanding of customers, markets, competitive dynamics, brand perception, and emerging trends.
• Translate intelligence into clear implications, recommendations, and executive-ready strategic narratives decision frameworks that influence planning, prioritization, investment decisions, and enterprise strategy
• Create a more holistic view of the business by connecting customer, brand, market, performance, merchant, and operational inputs across a complex B2B2C ecosystem.
• Guide development of thought leadership, enterprise perspectives, and commercial narratives informed by customer, market, competitive, and performance intelligence.
• Explore practical AI-enabled approaches to intelligence synthesis, knowledge management, insight distribution, and decision support, while balancing innovation with governance and organizational readiness.

Requirements

• Education and/or experience typically obtained through completion of a bachelor’s degree in marketing, business, communications, research, strategy, or a related field.
• Demonstrated experience in strategy, intelligence, insights, research, consulting, market intelligence, competitive intelligence, marketing intelligence, or related disciplines.
• Typically, a minimum of 15 years of progressive experience or demonstrated portfolio consistent with experience required of the role.
• Experience working in a matrixed environment.
• Demonstrated entrepreneurial mindset with the ability to operate effectively in evolving environments and build new capabilities.
• Experience synthesizing customer, market, brand, performance, and business intelligence into strategic recommendations and executive-level guidance.
• Strong executive communication, storytelling, and presentation skills, with demonstrated ability to influence senior stakeholders and drive alignment across functions.
• Experience leading and developing high-performing teams.
• Demonstrated curiosity and understanding of how AI and emerging technologies are reshaping intelligence, strategy, organizational learning, and decision-making.
• Background and drug screen.

Preferred

• Master’s degree in business, marketing, strategy, communications, research, analytics, or a related field.
• Experience in insights, research, consulting, brand strategy, marketing intelligence, or related disciplines.
• Experience building or significantly evolving an intelligence, insights, or strategy capability in a complex organization.
• Experience supporting a multi-brand, B2B2C, payments, financial services, or highly regulated environment.
• Experience translating customer, market, competitive, and business intelligence into executive-level strategic recommendations, thought leadership, or enterprise decision support.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
• Early Warning Services, LLC is an affirmative action and equal opportunity employer.