Sr. Director, Executive & Internal Communications

New York City, NY (On-site)

$195K/yr – $325K/yrDirector/Executive12+ years expFull time

Posted 6 days ago

Job Summary

Own the internal and executive communications function, shaping leadership messaging, governance, and strategic narratives while partnering across teams to drive engagement and transformation programs.

  • Lead executive communications and editorial planning.
  • Translate priorities into compelling employee narratives.
  • Coach a high-performing communications team and drive measurement.

Job Description

Responsibilities

  • Partner with senior leaders to develop clear, authentic, and impactful communications.
  • Lead the creation of executive presentations, leadership messaging, company meeting content, organizational announcements, and strategic communications.
  • Translate complex business priorities into compelling narratives that resonate with employees and key stakeholders.
  • Drive consistency and alignment across executive messaging and leadership communications.
  • Lead Sprinklr's internal communications strategy and editorial planning.
  • Develop programs and content that strengthen employee understanding of company strategy, priorities, and performance.
  • Manage and evolve communication channels, ensuring the right messages reach the right audiences.
  • Champion employee engagement and feedback mechanisms that promote dialogue and alignment across the organization.
  • Lead communications planning for major business initiatives, organizational changes, leadership transitions, and key company milestones.
  • Partner with leaders across the business to support transformation initiatives with thoughtful and proactive communications strategies.

Requirements

  • 12+ years of experience in executive, internal, corporate, or strategic communications.
  • Significant experience supporting senior leaders in fast-paced, complex organizations.
  • Experience leading communications programs during periods of transformation, growth, or organizational change.
  • SaaS, enterprise technology, and/or public company experience preferred.
  • Experience working across global organizations and diverse employee populations.
  • Exceptional writing, editing, and storytelling abilities.
  • Strong business acumen and executive presence.
  • Ability to influence cross-functional stakeholders and drive alignment.
  • Proven ability to balance strategic thinking with hands-on execution.
  • Strong project management, planning, and prioritization skills.

Preferred

  • SaaS, enterprise technology, and/or public company experience preferred.

Benefits

  • comprehensive suite of benefits designed to help each member of our team thrive.
  • Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it.
  • We offer you and your family voluntary healthcare coverage in countries where applicable.
  • We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
  • We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
  • To learn more about employee benefits by region, click here .
  • To learn more about all-things-Sprinklr, visit our candidate resource hub here .
  • US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Sprinklr logo

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Founded in 2009
New York, New York, USA
4.3K employees (236 in marketing)

Salaries

Posted range

$195K/yr – $325K/yr

Taken straight from the job posting.

Executive Communications median pay in the United States

$150K/yr

Most pay falls between $85K and $196K. Based on 159 salaries.

See all Sprinklr salaries
Sprinklr logo

Sr. Director, Executive & Internal Communications

Sprinklr · New York City, NY · On-site