Responsibilities

• Lead intake conversations with stakeholders to fully understand project objectives, constraints, and success criteria.
• Translate high-level requests into clearly defined project scopes, timelines, budgets, and deliverables.
• Identify risks, dependencies, and contingency plans at the outset of projects.
• Establish realistic timelines based on project type, complexity, and team capacity.
• Build and manage detailed project plans using Asana or similar project management tools.
• Coordinate across creative, marketing, product, and external partner teams to ensure alignment.
• Proactively advance projects by anticipating blockers and resolving issues before escalation.
• Monitor progress, manage scope changes, and ensure projects are delivered on time and in accordance with project requirements.
• Serve as the primary point of contact between stakeholders and the Brand & Creative team.
• Facilitate clear and consistent communication throughout all phases of a project.

Requirements

• Bachelor's Degree in related field required
• Minimum of 5 years of experience in creative operations, project management, production management, or related roles.
• Experience working within an in-house creative team, agency environment, or a combination of both.
• Proven track record managing complex, cross-channel creative campaigns and initiatives.
• Experience with resource management and capacity planning.
• Working knowledge of Microsoft Office Suite.
• Ability to travel 20%

Preferred

• Experience working in both agency and in-house creative environments.
• Demonstrated success managing large-scale, cross-functional creative campaigns.
• Advanced experience with resource planning and team capacity management.
• Experience leveraging automation, workflow optimization tools, and AI-enabled solutions to improve operational efficiency.

Benefits

• medical, vision, dental, 401K, and flexible spending.