Responsibilities

• Manage day-to-day updates for store communication channels, including SharePoint pages, newsletters, recognition pages, and other communication tools.
• Draft, edit, and update communication materials that are clear, accurate, and actionable for store teams.
• Keep field-facing and SSC-facing content current, organized, and aligned to communication standards.
• Coordinate with Store Operations, Training, HR, Marketing, and other SSC teams to gather information, clarify details, and prepare communication deliverables.
• Support communication programs, recognition initiatives, and seasonal campaigns, including Grapevine Greats and Making Spirits Bright.
• Maintain communication calendars, request trackers, project timelines, and content review processes.
• Review store-facing content for grammar, formatting, consistency, and clarity before publishing or routing for approval.
• Assist with communication intake and task tracking to support organized SSC-to-store communication.

Requirements

• High School Diploma or equivalent required; Bachelor's Degree in Communications, English, Marketing, Business, or related field preferred.
• 1-4 years of experience in communications, retail operations, marketing, administrative support, or a related field preferred.
• Strong written and verbal communication skills, including the ability to write clearly for different audiences.
• Strong attention to detail, proofreading skills, and commitment to accurate, polished work.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and communication deliverables in a fast-paced environment.
• Collaborative and service-oriented, with the ability to work effectively with cross-functional partners.
• Experience with or ability to quickly learn communication tools and platforms, including SharePoint, Microsoft Teams, Outlook, PowerPoint, and basic content management tools.
• Basic design sensibility; experience with Canva, Adobe Creative Suite, or similar tools is a plus.
• Ability to adapt to changing priorities, apply feedback, and continue building communication and project coordination skills.
• Availability to work some nights and weekends, if necessary, to meet business deadlines.

Preferred

• Basic design sensibility; experience with Canva, Adobe Creative Suite, or similar tools is a plus.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance