Sr. Account Manager

Los Angeles, CA (On-site)

$90K/yr – $95K/yrSenior Level7+ years expFull time

Posted 15 hrs ago

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Job Summary

Owns end-to-end client experience across assigned accounts and leads experiential marketing programs from planning to profitability.

  • Manages multi-project delivery on time and on budget
  • Shapes integrated programs aligning experiential with business objectives

Job Description

Responsibilities

  • Serve as the primary day-to-day client contact and trusted advisor across assigned accounts.
  • Build strong, long-term partnerships by understanding client business objectives, industry trends, and marketing priorities.
  • Anticipate client needs before they arise and proactively recommend solutions and opportunities.
  • Lead client meetings, presentations, status updates, and program reviews with confidence and professionalism.
  • Help clients navigate challenges while maintaining positive, productive relationships.
  • Lead the planning and execution of experiential programs from kickoff through final reporting.
  • Manage multiple projects simultaneously, ensuring work is delivered on time, on budget, and on strategy.
  • Develop program timelines, workbacks, scopes of work, status documents, and project plans.
  • Coordinate seamlessly with creative, strategy, operations, production, staffing, analytics, and finance teams.
  • Identify risks early and develop solutions before they become problems.

Requirements

  • 7+ years of experience in experiential marketing, event marketing, integrated marketing, agency account management, or related fields.
  • Previous agency experience managing cross-functional teams and client relationships.
  • Proven success leading B2B and/or B2C experiential programs.
  • Strong budget management, forecasting, and proposal development experience.
  • Exceptional verbal, written, and presentation skills.
  • Excellent organizational, project management, and prioritization abilities.
  • Strategic thinking combined with strong attention to detail.
  • Confidence making decisions and taking ownership of outcomes.
  • Building trust with clients and becoming their go-to partner.
  • Managing multiple priorities without sacrificing quality.
Mosaic North America logo

Mosaic North America

3.9 Glassdoor

Mosaic is a North American integrated marketing agency that builds brands in dimension. Depending on clients’ needs and based on data-led insights, Mosaic pulls in the right capability experts at the right time to create connected brand experiences across the right touchpoints. By being able to quickly tap into different in-house specialists across omnichannel commerce, experiential marketing, content development, brand design, performance media and measurement & analytics, Mosaic is distinctly able to create ideas that make an impact in culture and drive results at the same time. With a 30-year history, Mosaic North America has hubs in Chicago, Dallas, and Toronto, augmented with experts in locations across North America; all connected to our parent company Acosta Group, offering full reach across the nation. Mosaic est une agence nord-américaine de marketing intégré qui bâtit des marques multidimensionnelles. En fonction des besoins de ses clients et sur la base de données, Mosaic fait appel aux bons experts au bon moment pour créer des expériences de marque connectées à travers les bons points de contact. En pouvant rapidement faire appel à différents spécialistes internes dans les domaines du commerce omnicanal, du marketing expérientiel, du développement de contenu, de la conception de marque, des médias de performance et de la mesure et de l'analyse, Mosaic est en mesure de créer des idées qui ont un impact sur la culture et conduisent à des résultats en même temps. Forte de ses 30 ans d'existence, Mosaic Amérique du Nord dispose de centres à Chicago, Dallas et Toronto, auxquels s'ajoutent des experts dans toute l'Amérique du Nord, tous reliés à notre société mère Acosta Group, ce qui nous permet d'être présents dans tout le pays.

Founded in 1986
Toronto, Ontario, CAN
3K employees (521 in marketing)
74% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
34.7K
Monthly Google Ads Budget
$1.1K
Traffic Source Mix
Search
39.9%
Direct
47.3%
Referral
7.6%
Social
3.6%
Paid
1.4%

Headcount Trend

Current headcount: ~3K

Marketing Team

Marketing Team Size
440 (14% of company)
Marketing Roles Posted (Last 30 Days)
47