Specialty Services Program Manager

USA (Remote)

Salary Not AvailableMid Level5+ years expFull time

Posted 2 days ago

Job Summary

Own the end-to-end market and sales strategy for the program, including market analysis, stakeholder collaboration, and proposal development to drive growth.

  • Lead market research, forecasting, and revenue objectives to grow share.
  • Collaborate with Sales and Marketing to support clients and proposals.

Job Description

Responsibilities

  • Researches the market and competition, reviews trends, and forecasts growth to develop sales and market plans for the program.
  • Attends and participates in Technical Conferences and National Trade Shows to provide expertise and generate new business.
  • Works with the Sales Teams and Marketing to provide expert knowledge to current and prospective clients to increase sales and maintain positive client relationships.
  • Sets sales goals and revenue objectives to increase market share.
  • Writes and reviews proposals for services, marketing materials, presentation materials, and training materials, ensuring data and content are accurate and up to date.
  • Provides complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding assigned policies, program, and practices.
  • Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
  • Assists with receiving customer feedback and coordinating resources and responses as required.
  • Reports to management staff on national market conditions and where to focus sales efforts to maximize account revenue and growth.
  • Ensures the development, implementation and interpretation of policies and procedures and ensures compliance with applicable laws, rules, and regulations; receives legal guidance and interpretation when required.

Requirements

  • Education and Experience: Bachelor's degree in business administration, chemistry, operations, or a closely related field; AND five (5) years of experience within the specialty analytical service, including experience with complex programs or operations; OR an equivalent combination of education, training and experience.
  • Required Knowledge: Advanced to expert principles, practices and techniques in area. Comprehensive understanding of the administration and oversight of area programs, policies and procedures. Comprehensive understanding of applicable area laws, codes and regulations. Advanced to expert methods to resolve sales and customer problems, questions and concerns. Various understanding of applicable laws, codes and regulations. Understanding of various testing tools, equipment, and processing. Computer applications and systems related to the work. Principles and practices to serving as an effective project team member. Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. Correct business English, including spelling, grammar and punctuation. Required Skills: Performing intermediate to complex professional-level sales duties in a variety of assigned areas. Overseeing and administering various sales functions. Training others in policies and procedures related to the work. Serving as a team member and the development and management of projects. Operating in a both a team and individual contributor environment. Interpreting, applying and explaining applicable laws, codes and regulations. Preparing intermediate to complex account reports, correspondence and other written materials. Using initiative and independent judgment within established department guidelines. Using tact, discretion and prudence in working with those contacted in the course of the work. Performing effective oral presentations to large and small groups across functional peers and the department. Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Benefits

  • When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
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Pace Labs

Pace® works with organizations of all types, providing the science to ensure our air, water, therapies, and more are safe for use. Learn more about our laboratory services at PACELABS.com.

2.9K employees (4 in marketing)

Marketing Team

Marketing Team Size
4 (0% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
45.1K
Monthly Google Ads Budget
$16.1K
Traffic Source Mix
Search
51.3%
Direct
42.7%
Referral
4.7%
Social
0.6%
Paid
0.7%

Headcount Trend

Current headcount: ~2.9K
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Specialty Services Program Manager

Pace Labs · USA · Remote