Specialist Social Media

Orlando, FL (On-site)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

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Job Summary

Drive social media reporting, listening, and day-to-day management for Hilton Grand Vacations across paid and earned channels.

  • Own reporting dashboards and listening queries to educate internal stakeholders.
  • Must-have: Familiarity with Sprinklr for reporting and listening.
  • Standout: Deep understanding of social platforms and active account management.

Job Description

Responsibilities

  • assisting with the reporting and workflows for earned and paid media platforms
  • provide reporting and listening support for the social media brand accounts
  • provide support for ideation and moderation
  • building comprehensive reporting dashboards and listening queries to help build team credibility and educate internal stakeholders
  • employ sound decision-making skills to aid in the management of multiple active social media accounts on a day-to-day basis on behalf of the brand
  • be on intimate terms with the inner workings of all major social platforms and know how to fashion reports within tools such as Sprinklr

Requirements

  • Familiarity with Sprinklr for reporting and listening
  • Passion for social media
  • Understanding of current social media platforms
  • Familiarity with social media as a brand and engagement tool

    Benefits

    • Recognition Programs and Rewards
    • Excellent health care options, including medical, dental, and vision
    • A people-first culture
    • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
    • Perks at work: Employee Pricing platform
    • Employee Assistance Program that supports your physical and mental well-being.
    • Paid Vacation Time and Paid Sick Days
    • 401(k) program with company match
    • Tuition reimbursement programs
    • Numerous learning and advancement opportunities
    • And more!

    Hilton Grand Vacations

    Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

    Founded in 1992
    Orlando, Florida, USA
    14K employees (1,289 in marketing)

    Traffic Signals

    Monthly Visitors
    104.4K
    Traffic Source Mix
    Search
    22%
    Direct
    51.4%
    Referral
    17.2%
    Social
    8.7%
    Paid
    0.6%

    Headcount Trend

    Current headcount: ~14.3K

    Marketing Team

    Marketing Team Size
    1,171 (8% of company)
    Median Career Experience
    16 years
    Median Tenure
    4.3 years
    Marketing Roles Posted (Last 30 Days)
    30