Specialist, Social Media Engagement

Fort Worth, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 1 month ago

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Job Summary

Own influencer strategy and creator partnerships for a national airline, shaping briefs, approvals, and cross functional alignment to drive brand-safe, commercially focused reach.

  • Influencer program ownership: curate partnerships, negotiate contracts, and coordinate travel to unlock value aligned with objectives.
  • Content briefs and governance: align with comms, write briefs, review content, and maintain an up-to-date Influencer Playbook.
  • Asset strategy and amplification: curate licensed imagery, guide paid and organic amplification, and share leadership-ready insights to boost social presence.

Job Description

Responsibilities

  • Curate influencers and content creator strategies and partnerships that build and promote content for American Airlines ensuring brand safety, fit and alignment to commercial objectives.
  • Work with agency to manage influencer contractual negotiations to maximize partnership value.
  • Align with marketing comms strategy teams on content objectives. Write influence content briefs and review/edit influencer content.
  • Maintain Influencer Playbook keeping all guidelines, legal requirements up to date.
  • Manage all aspects of influencer travel including coordinating with the operation to provide proper notifications/ clearance.
  • Determine best ways to leverage influencer content including how we amplify or leverage content in paid and organic channels.
  • Partner with brand and creative teams to curate licensed imagery and assets to enhance content library.
  • Participate in managing the social content calendar and writing/editing copy for social channels
  • Curate and communicate content to leadership team members for them to amplify in their social channels. Proactively provide leadership with best practice recommendations and insights to increase social presence.
  • Identify and engage internal and external influencers/advocates and seek user generated content in support of messaging.

Requirements

  • Bachelor’s degree in Marketing, Communications or equivalent experience/training
  • 2-3 years social media, content and/or paid media experience with a proven track record of successfully managing complex projects
  • Knowledge of and experience with various social media platform tools, Adobe and Google analytics, link tracking tools
  • Organized, accountable, and action-oriented
  • Experience with budget management and contract negotiation
  • Strong attention to detail and analytical skills
  • Culture-obsessed. Someone who lives and breathes social and has a special place in their heart for trending topics
  • Agile and able to handle multiple projects under tight deadlines
  • Creative and media agency management experience
  • Solid understanding of traditional media KPIs and measurement with the ability to leverage data to drive decision-making

    Benefits

    • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
    • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more
    • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
    • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
    • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
    American Airlines logo

    American Airlines

    3.6 Glassdoor

    Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.

    Founded in 1930
    USA
    58K employees (1,741 in marketing)
    62% recommend to a friend
    41% CEO approval

    Traffic Signals

    Monthly Visitors
    54.7M
    Monthly Google Ads Budget
    $3.2M
    Traffic Source Mix
    Search
    48.3%
    Direct
    46.1%
    Referral
    4.3%
    Social
    0.2%
    Paid
    0.9%

    Headcount Trend

    Current headcount: ~57.9K

    Marketing Team

    Marketing Team Size
    552 (1% of company)
    Median Career Experience
    16 years
    Median Tenure
    7.6 years
    Marketing Roles Posted (Last 30 Days)
    2

    Funding

    Total Funding
    $1B
    Last Raise
    $250M
    Post IPO Debt, 2 years ago

    Funding History

    • Nov 2023
      Post IPO Debt • $250M
    • Feb 2023
      Post IPO Debt • $750M
    • Jan 2015
      Post IPO Equity

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