Responsibilities

• Maintain and evolve global digital content standards and governance processes, including naming conventions, briefing, review, approval, localization, accessibility, and ongoing maintenance.
• Own the end-to-end coordination of assigned global landing pages and interactive content across direct-to-consumer channels, partnering with internal teams and external agencies to deliver consistent digital experiences across regions and platforms.
• Support ongoing improvements to website content and user journeys, ensuring alignment with brand, ecommerce, and consumer engagement objectives.
• Identify opportunities to improve the consistency, quality, and scalability of digital content delivery across markets.
• Assess the effectiveness, adoption, and value of the global seasonal campaign workstream, gathering stakeholder input and performance insights to recommend how the program should evolve, scale, or be prioritized.
• Develop campaign briefs and manage the creative-development process with Huemen, ensuring concepts and deliverables reflect global brand priorities, ecommerce objectives, regional needs, and channel requirements.
• Manage stakeholder reviews, feedback rounds, approvals, and regional hand-off for assigned global seasonal campaigns, such as Mother’s Day, Back to School, Halloween, and Black Friday.
• Coordinate internal creative and agency deliverables, including briefs, timelines, feedback rounds, asset reviews, and final handoffs for assigned digital content and campaign experiences.
• Provide organized and actionable feedback to creative teams while helping ensure alignment with brand standards and campaign objectives.
• Lead content quality assurance and launch-readiness checks for digital creative assets across platforms and regions.

Requirements

• Minimum of 5 years of experience in digital content operations, content marketing, web or ecommerce content, digital production, or a related field, including coordinating website, landing-page, or digital campaign initiatives in a global or multi-regional organization.
• Strong understanding of digital consumer experiences, ecommerce journeys, and modern content and digital-creative best practices.
• Experience with CMS platforms, digital publishing workflows, and content operations processes.
• Demonstrated project management skills, with the ability to independently manage multiple workstreams, navigate ambiguity, prioritize business needs, and deliver accurate work from brief through completion.
• Experience collaborating with global and regional stakeholders, internal creative teams, agencies, and external production partners.
• Proactive and resourceful problem-solver who seeks out answers, uses available data, and engages the right partners to overcome roadblocks.
• Strong analytical skills, with the ability to interpret insights, identify trends, and recommend performance improvements.
• Strong written and verbal communication skills, creative judgment, and an appreciation for premium, contemporary brand experiences.
• Ability to work in the Northridge, CA office in a hybrid model.
• Willing to travel up to 10% domestically and internationally, as necessary.

Preferred

• Bachelor’s degree in marketing, business, communications, digital media, or a related field.
• Experience supporting global, international, or regional marketing initiatives.
• Experience within consumer electronics, lifestyle, retail, or ecommerce-driven brands.
• Working knowledge of SEO, AEO, content discoverability, and evolving digital content optimization best practices.
• Experience balancing brand standards, consumer experience, and commercial priorities across digital touchpoints.
• Strong passion for premium website experiences, contemporary digital storytelling, and modern digital brand experiences.
• Interest in emerging AI tools, digital technologies, and new ways of improving content operations.

Benefits

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• "Be Brilliant" employee recognition and rewards program.