Responsibilities

• Execute and test customer journey for online events, promotions, and product launches to drive traffic, conversion, and revenue.
• Own the curation of seasonal gift guides and select curated shops using both data and merchant recommendations to promote discoverability, customer engagement & revenue.
• Support quarterly global site taxonomy and refinement updates to ensure successful implementation on site.
• Monitor inventory levels to adjust product placements based on availability and sales velocity.
• Partner with cross-functional teams (Buying, Marketing, Creative) to ensure accurate and timely content execution.
• Ensure accurate set-up and visibility of key digital services, such as Digital Stylists, across site touchpoints, and monitor customer engagement.
• Provide weekly/monthly/quarterly reports on site performance, product findings method trends, and merchandising effectiveness. Utilize data insights to make recommendations for improving product presentation and overall site performance.
• Assist in pulling key KPIs for promotional events to understand drivers of performance against plan, and last year's benchmarks. Help develop holistic recaps of live events to drive recommendations for immediate performance optimizations and post-event recaps to summarize key learnings.
• Generate and maintain monthly navigation performance reports.
• Support A/B testing initiatives and analyze results to inform future site navigation strategies.

Requirements

• Bachelor’s degree in Marketing, Business, Fashion Merchandising, or related field
• Minimum of 1-2 years of experience in eCommerce, digital retail, or fashion
• Proficient in Excel/Google Sheets; experience with analytics tools (e.g. Looker, Adobe Analytics) and Salesforce Commerce Cloud is a plus
• Highly organized with great attention to detail and time management skills
• Comfortable working in a fast-paced, deadline-driven environment
• Familiarity with eCommerce platforms
• Analytical mindset with ability to translate data into actionable recommendations
• Strong cross-functional collaboration and communication skills
• Experience with on-site merchandising and navigation optimization
• Ability to manage multiple projects simultaneously and meet deadlines

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
• medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)