Responsibilities

• Works with Marketing to develop, design, and produce the resort's annual events and entertainment plan
• Develops event concepts, themes, and budgets; tracks expenses and ensures adherence to budget
• Creates detailed event timelines and schedules and manages event logistics; negotiates contracts and vendor pricing
• Serves as lead for event load-in and out, as well as acts as day-of point of contact for team members, vendors, and management
• Identifies, manages, and executes pre-determined daily and weekly duties to ensure events are delivered on time and on budget
• Works with team members, tenants, and partners to coordinate event executions while ensuring customer satisfaction is met
• Train on and support the office administrative support side of events including SOP’s, training, risk assessment, event research, information sheets, supply check-out requests, load-in and scheduling
• Specify staff requirements and coordinate activities of Special Events team members, ensuring utilization of effective schedules; manage event staff and volunteers
• Proactively identifies emerging problems, delays, or concerns; professionally resolves event-related issues and reports timely concerns to supervisor or support personnel as required
• Works with the Marketing Department to accurately promote and publicize events

Requirements

• Must be twenty-one (21) years of age or older
• Candidate is required to have at minimum an Associate Degree with One (1) year experience in Special Events or Promotions OR a combined Three (3) years’ experience in Special Events or Promotions; experience in tourism or hospitality operations is a plus
• Strong organizational skills and attention to detail required
• Must have excellent communication and interpersonal skills
• Timeliness, thoroughness, and the ability to adapt to situational changes is required
• Fluency in the use of Microsoft Office programs (Word, Excel, Outlook, PowerPoint) is required
• Must have creative attention to detail
• Must have excellent customer service skills along with good written and verbal communication proficiencies
• Must be able to work effectively in a fast-paced, high-volume environment while prioritizing multiple projects simultaneously and remaining well organized
• Must be able to work independently and as part of a team as needed

Preferred

• experience in tourism or hospitality operations is a plus