Sourcing and CRM Program Manager at Tend | New York City, NY | $35/hr – $45/hr

Tend

Sourcing and CRM Program Manager

New York City, NY (Remote)

$35/hr – $45/hrMid Level3+ years expContract

Posted 5 weeks ago

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Job Summary

Own the end-to-end proactive dental-clinical sourcing and nurture program, turning multi-channel discovery into a clean, warm-pipeline that recruiters can convert.

Own sourcing and qualification for dentists, hygienists, and dental assistants with a data-driven outreach plan.
Operate and optimize the Greenhouse stack and CRM to keep candidates moving with clear handoffs and measurable impact.
Build hold-and-warm familiarity with the dental market through branding, dashboards, and regular reporting to guide outreach and strategy.

Job Description

Own proactive sourcing strategy for Dentists, Hygienists, and Dental Assistants across tend’s studio markets — building diverse, qualified pipelines that match our growth plan and studio opening calendar.
Use advanced Boolean, LinkedIn Recruiter, dental school databases, association directories, niche job boards, and creative channels to surface passive candidates who aren’t actively looking.
Qualify leads and transition high-potential candidates to recruiters with clear context and warm handoffs — so no momentum gets lost between sourcing and outreach.
Craft personalized, on-brand outreach that reflects Tend’s voice and resonates with clinicians — and continuously test and refine messaging to improve response and conversion rates.
Own the clinical CRM — segmenting talent pools, building nurture campaigns, and keeping engagement warm between when a candidate enters the pipeline and when they’re ready for a conversation.
Design and execute multi-touch outreach sequences informed by data: what’s generating replies, what’s converting to interviews, and what’s falling flat.
Pull contacts from external sources (dental school databases, association member lists, event attendees, purchased lists) and import, tag, and segment them cleanly in the CRM.
Partner with the VP of TA on employer brand initiatives, referral programs, and recruiting events that feed the pipeline and strengthen Tend’s presence in the clinical talent market.
Maintain clean, well-tagged candidate data so the team can pull accurate pipelines, market insights, and reporting at any time.
Act as a Greenhouse power user and day-to-day administrator — updating job templates, scorecards, approval workflows, user permissions, and reporting dashboards for clinical hiring.

Tend

3.4 Glassdoor

At Tend, we do dental differently.Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized.Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team. Visit https://jobs.hellotend.com/careers for more.

Founded in 2018

Nashville, Tennessee, USA

558 employees (34 in marketing)

www.hellotend.com

58% recommend to a friend

62% CEO approval