Responsibilities

• Support the Social Media Lead in managing client social media channels, including scheduling and publishing content using approved tools
• Research, write, and edit engaging social media content that aligns with brand voice, accessibility standards, and plain language principles
• Monitor social media channels and compile social listening data to identify conversations, trends, and sentiment analysis
• Assist in real-time social media event coverage such as Twitter chats and Facebook Live sessions
• Create and schedule content with UTM links and platform management tools to support campaign tracking and analytics
• Upload and caption videos to YouTube and other video platforms as required
• Collaborate with creative team members to develop graphics and templates for social media posts
• Track performance metrics and prepare monthly reports with insights and recommendations for ongoing campaigns
• Provide backup support for community management and content posting as needed
• Develop content calendars and campaign materials for national observances and key events

Requirements

• 3+ years of experience in social media platform management and content development
• 3+ years of experience writing and editing social media content across various platforms
• 3+ years of experience utilizing social listening, analytics, and management tools
• US citizenship is mandatory due to contractual requirements
• Experience working within highly regulated industries or with government agencies
• Experience developing public health communication plans and strategies
• Proficiency in PowerPoint and Microsoft Word
• Ability to work independently and collaboratively with remote teams
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent written and verbal communication skills

Preferred

• Bachelor’s degree in marketing, communications, or related field (preferred)
• 2+ years of experience at an advertising or consulting agency (preferred)

Benefits

• Competitive salary range of $61,232 to $104,094 annually
• Comprehensive health, dental, and vision insurance plans
• Paid time off and holidays
• Opportunities for professional development and training
• Flexible work arrangements including hybrid work environment
• Supportive and inclusive workplace culture
• Access to cutting-edge technology and resources