Responsibilities

• Builds and executes social media strategies and campaigns, including drafting platform-specific written content and collaborating with design on visuals reflecting platform trends.
• Sets quarterly and monthly content calendars.
• Creates platform-specific content for LinkedIn, Instagram, Facebook, and other platforms as needed, including copy, visuals, and videos.
• Responds in real-time to newsworthy moments and platform-specific trends so Turnitin is part of the conversation.
• Leads community management on all platforms, liaising with customer service as needed.
• Manages employee and educator ambassador programs, including recruitment, engagement, and content delivery.
• Reports regularly on content and program performance and community management themes.
• Researches and makes recommendations on best practices and strategies for increasing social media engagement.

Requirements

• 2+ years of related saas and/or Education technology work experience in a corporate environment.
• Bachelor’s degree in a related field.
• Ability to do basic graphic design and video editing in software such as Canva.
• Excellent verbal, written, and visual communication skills.
• Organized self-starter with high attention to detail.
• Consumer of digital content, able to identify social media platform trends.
• Ability to present strategies and report results with company leaders, colleagues, and partners/agencies.

Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement*Competitive Paid Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution