Responsibilities

• Social Media Strategy & Content Development - Create original written and visual social media content for apartment communities across the country.
• Develop and maintain social content calendars aligned with client goals, promotions, seasonality, and industry trends.
• Ensure all content reflects brand voice, platform best practices, and community-specific objectives.
• Design visually engaging social media graphics and creative assets using Canva and other approved design tools while maintaining brand standards and content quality.
• Social Media Account Management & Community Engagement - Manage client social media accounts across Facebook, Instagram, X, Google Business Profile, and other relevant platforms.
• Schedule and publish content using social media management tools.
• Monitor social media channels for comments, messages, mentions, and customer interactions, escalating issues as appropriate.
• Paid Social Advertising & Performance Optimization - Create, launch, monitor, and optimize paid social advertising campaigns across Meta platforms.
• Analyze campaign and content performance to identify opportunities for optimization and growth.
• Track key social media metrics and provide recommendations to improve engagement, reach, and overall effectiveness.

Requirements

• One or more years of experience in social media, digital marketing, communications, or customer-facing account management roles.
• Excellent written and verbal communication skills, with the ability to craft professional and engaging social media content.
• Strong analytical and problem-solving skills, with the ability to identify patterns and develop data-driven strategies.
• A track record of commitment to prior employers.
• Bachelor's degree in Business, Marketing, Public Relations, Digital Media, Communications or related discipline from an accredited, not-for-profit, in-person University or College.

Preferred

• Experience managing social media accounts on behalf of multiple clients or brands.
• Proficiency in Canva and social media scheduling platforms.
• Exceptional customer service and interpersonal skills, with the ability to build positive relationships with clients and internal teams.
• Strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
• Familiarity with social media analytics and performance reporting.
• Evidence of strong academic performance in college.

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Employee Resource Groups