Social Media and Reputation Management Specialist

Riviera Beach, FL (On-site)

$60K/yr – $75K/yrMid Level2+ years expFull time

Posted 4 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own social content operations end to end across platforms, from creation and calendar planning to publishing and community management, with cross-team coordination and brand governance.

  • Own content creation, scheduling, and publishing across social platforms, plus video and photo assets for campaigns.
  • Manage reviews, sentiment, and reputation, coordinating with CX, Ops, and Sales for improved outcomes.
  • Track performance, share monthly insights, and stay ahead of trends to lift engagement and brand visibility.

Job Description

Responsibilities - Create and publish content across Facebook, Instagram, LinkedIn, YouTube, TikTok, and emerging social media platforms. - Develop and maintain social media content calendars. - Capture and edit photos and videos from field operations, events, and company initiatives. - Create short-form and long-form video content for campaigns and brand awareness. - Write captions, posts, blogs, and promotional content aligned with branding. - Coordinate content collection with field teams and leadership. - Maintain brand consistency across all channels. - Support campaign launches, promotions, and seasonal marketing. - Monitor online reviews across Google, Yelp, Facebook, Angi, BBB, and others. - Respond to customer reviews professionally and timely. Requirements - Associate's or Bachelor's degree in Marketing, Communications, Digital Media, Public Relations, Journalism, or related field preferred. - 2+ years of experience in social media management, content creation, marketing, communications, or related field. - Experience managing business social media accounts. - Strong writing, editing, and communication skills. - Experience creating photo and video content for social media platforms. - Knowledge of social media trends, algorithms, and platform best practices. - Experience managing online reviews and reputation management initiatives. - Excellent organizational and project management skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and commitment to quality. - Excellent communication and collaboration skills. Nice_to_have - Experience in home services, HVAC, plumbing, construction, or related industries. - Experience with Canva, Adobe Creative Suite, CapCut, or similar creative tools. - Experience with Meta Business Suite, Google Business Profile, and social media scheduling platforms. - Photography and videography experience. - Experience creating paid advertising and social media campaign content. - Familiarity with CRM, marketing automation platforms, and digital marketing analytics. Benefits Compensation: USD 60000-75000 YEAR How_to_apply About_company Other Position Summary describes responsibility for creating, publishing, and managing digital content to strengthen brand presence and drive lead generation.
John C. Cassidy Air Conditioning & Plumbing logo

John C. Cassidy Air Conditioning & Plumbing

Air Conditioning and Plumbing Emergency & Maintenance Services.For over 60 years, South Florida has trusted us with their Air Conditioning and Plumbing needs, and we hope you can trust us with a solid career that provides training, support, benefits, and opportunities.

Founded in 1960
West Palm Beach, Florida, USA
53 employees (1 in marketing)

Traffic Signals

Monthly Visitors
2.4K
Monthly Google Ads Budget
$20K

Headcount Trend

Current headcount: ~53

Marketing Team

Marketing Team Size
1 (2% of company)
Marketing Roles Posted (Last 30 Days)
2