Social Media Project Manager (Bilingual Required - Chinese & English)

Responsibilities

• Take full responsibilities for the client projects assigned and ensure client satisfaction
• Guide and train the social media assistants to perform assigned social media tasks
• Coordinate amongst different teams and departments to ensure projects assigned are completed in time and in high quality
• Set up and optimize social media accounts for the clients assigned
• Monitor, track, and report on social media activity
• Create and manage content to post on a daily basis
• Help clients promote in-store and online promotions through social media
• Prepare and deliver promotional presentations and creative writing
• Manage and optimize social media ad campaigns
• Employ analytics techniques to gather important data and create reports

Requirements

• Strong verbal and written communication skills
• Bilingual in English & Chinese (preferred)
• Experience in Food & Beverage in-house marketing is a plus
• Deep understanding of social media platforms, including but not limited to Instagram, TikTok, Facebook, YouTube, and Rednote (Xiaohongshu)
• Ability to communicate clearly, professionally, and tactfully with clients, managers, and cross-functional teams
• Creative, proactive, and self-motivated with a strong sense of ownership
• Solid analytical and problem-solving skills, with attention to detail
• Reliable, hardworking, and persistent in driving projects to completion
• Comfortable participating in content creation, including filming and photoshoots; may involve on-camera presence such as acting, modeling, or presenting for client content
• United States (Required)

Benefits

• Flexible schedule