Social Media Program Manager at Monks | San Francisco, CA | $85K/yr – $105K/yr

Monks

Social Media Program Manager

San Francisco, CA (Hybrid)

$85K/yr – $105K/yrMid Level6+ years expFull time

Posted 4 months ago

Job Summary

Drive end-to-end social-first campaigns and cross-functional launches with strong program management.

Own day-to-day management of social-first launch campaigns from concept to delivery.
Must-have: 6+ years in marketing/program management with social media or creative teams.
Standout: proven workflow infrastructure design and process automation for marketing.

Job Description

Responsibilities

Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical gates to ensure all cross-functional deadlines are met.
Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Requirements

6+ years in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
Proven track record of building and implementing workflow infrastructure from the ground up.
Understanding of the interplay between project scoping, budget oversight, and staffing models.
Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
Experience or strong interest in AI tools and process automation for Marketing.
Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

Preferred

Experience or strong interest in AI tools and process automation for Marketing.

Benefits

What We Offer - Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks

3.7 Glassdoor

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.

Founded in 1985

London, England, GB

6.9K employees (2,903 in marketing)

monks.com

73% recommend to a friend