Responsibilities

• Manage and schedule content across BlackLine's social channels using Hootsuite, ensuring a consistent and timely publishing cadence
• Monitor social channels daily, engaging with comments, mentions, and community conversations to build brand presence
• Track and report on channel performance using Hootsuite Analytics and platform-native insights, presenting findings to the wider team
• Support the development and execution of organic social campaigns aligned to product launches, events, and always-on activity
• Stay current with platform changes, trending content formats, and B2B social best practices to keep BlackLine's channels fresh and competitive
• Provide end-to-end production support for BlackLine's podcast, including coordinating recording schedules, managing guest logistics, and liaising with the audio production team
• Source and vet external speakers and guests
• Identifying relevant voices in finance, technology, and accounting, and managing outreach and onboarding
• Create and repurpose podcast content into short-form social clips, quote cards, and promotional assets for distribution across channels
• Maintain an organized content calendar and episode pipeline to ensure timely delivery

Requirements

• Demonstrable experience managing social media channels in a professional or agency environment
• Proficiency in Hootsuite : scheduling, publishing, and analytics (certification is a plus)
• Experience supporting podcast production, including guest coordination and logistics
• Hands-on experience managing a YouTube channel (uploads, SEO optimization, analytics)
• Strong written communication skills with the ability to adapt tone and voice across channels
• Highly organized with excellent attention to detail, comfortable juggling multiple workstreams
• Proactive self-starter who can work independently and as part of a collaborative team

Preferred

• Experience working in a B2B, SaaS, or technology company
• Familiarity with design tools such as Canva
• Exposure to video editing tools (Opus, Capcut)
• Understanding of SEO principles as applied to YouTube and social content
• Experience working with or sourcing thought leadership speakers for content series

Benefits

• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.