Responsibilities

• Develop, implement, and oversee social media strategies across platforms such as Facebook, Instagram, Twitter, and TikTok.
• Create compelling content including graphics, videos, and photography utilizing Adobe Creative Suite (Photoshop, Illustrator) and video editing software.
• Conduct social listening to monitor brand reputation and industry trends.
• Engage with followers, respond to comments, messages, and inquiries promptly to foster strong relationships and community engagement.
• Maintain the reception area by greeting visitors professionally, managing incoming calls, managing customer queue, and providing excellent customer service.
• Support branding initiatives through proofreading content for accuracy and consistency; assist in public relations efforts to promote positive brand image.
• Collaborate with the marketing team on e-commerce strategies and digital marketing campaigns to drive sales and online presence.

Requirements

• Clear, friendly communication and professional phone etiquette.
• Familiarity with social media management platforms.
• Strong graphic design skills with an eye for branding consistency.
• Excellent proofreading skills with attention to detail.
• Ability to handle multiple tasks efficiently while maintaining professionalism in a fast-paced environment.
• Strong communication skills for effective relationship management both online and face-to-face.

Preferred

• Basic understanding of e-commerce platforms and digital marketing strategies is a plus.

Benefits

• Employee discount
• Flexible schedule
• Referral program