Social Media Manager

Troy, MI (Hybrid)

Salary Not AvailableMid Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own social media activation and community leadership for a multi-channel brand, driving editorial planning, content execution, and influencer/ad partnership support to build a thriving online community.

  • Social & Community: Own calendar-driven content across all brand channels and oversee daily community engagement to nurture brand affinity.
  • Influencer & Partnerships: Lead influencer campaigns and advocacy programs in collaboration with the Director and agency partner, plus support brand partnerships with PR.
  • Campaign & Playbooks: Back campaigns and develop quarterly franchise playbooks to expand brand presence and cross-channel impact.

Job Description

Responsibilities

  • Create monthly content calendars for the brand’s social media channels (Facebook, Instagram, LinkedIn, TikTok, Pinterest, and Reddit) by developing and curating engaging content.
  • Create, schedule, and publish engaging content across all the brand-owned channels.
  • Work closely with our Creative Team to develop and assign social media assets.
  • Oversee daily community management for all of the brand’s social media channels to help foster positive relationships and continue building our Goldfish Swim School online community.
  • Monitor all user-generated content in line with brand guidelines and standards.
  • Provide support for large campaign initiatives as needed.
  • Provide trend monitoring to stay up to date on key social media trends that are applicable to the brand to enhance our content calendars and overall strategy.
  • Work closely with the Director of Social Media & Partnerships and our agency partner to execute on our brand influencer campaigns and initiatives.
  • Work closely with the Director of Social Media & Partnerships and our agency partner to execute and monitor our social advocacy program.
  • Provide support for brand partnerships alongside the Director of Social Media & Partnerships and our PR team.

Requirements

  • BA in Marketing, Public Relations, Communications, or related field
  • Minimum 4+ years of social media marketing experience
  • Embrace and be guided by the Core Values of the company

Preferred

  • Proven experience working with social media insights and data
  • Ability to understand performance metrics and reporting
  • Proven experience in supporting and/or managing brands’ social media presence (content and community management)
  • Proven experience using Meta Business Suite

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Traffic Signals

Monthly Visitors
242.2K
Monthly Google Ads Budget
$6.3K
Traffic Source Mix
Search
51.7%
Direct
42.7%
Referral
4.3%
Social
0.7%
Paid
0.6%

Headcount Trend

Current headcount: ~6

Marketing Team

Marketing Team Size
1 (17% of company)