Social Media Manager

New York City, NY (Hybrid)

$70K/yr – $85K/yrMid LevelFull time

Posted 3 hrs ago

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Job Summary

Own and evolve Dig Inn's social media across platforms, driving campaigns, real-time storytelling, and creator partnerships to support restaurant traffic and brand goals.

  • Own social strategy end-to-end across all platforms
  • Collaborate across Marketing, Culinary, Operations and Leadership to tell a cohesive Dig Inn story

Job Description

Responsibilities

  • Own Dig Inn's social media strategy across all platforms, ensuring every channel reflects our brand and business objectives.
  • Develop and execute seasonal campaigns, always-on content and real-time storytelling that grow our audience and deepen customer engagement.
  • Capture, create and publish social-first content—including short-form video, photography and trend-driven content
  • Manage day-to-day posting, scheduling and community engagement across all active social channels
  • Regularly spend time in our restaurants uncovering authentic stories, celebrating our people and bringing the Dig Inn experience to life.
  • Build relationships with creators, influencers, local communities and like-minded brands to expand our reach and relevance.
  • Identify emerging trends, platforms and cultural moments, testing new ideas that keep Dig Inn fresh and differentiated.
  • Manage agency and creator partners where appropriate.
  • Analyze performance, uncover insights and continuously optimize content based on audience behavior and business results.
  • Partner across Marketing, Culinary, Operations and Leadership to tell one cohesive Dig Inn story.

Requirements

  • Proven experience developing social strategies that translate into measurable business and brand results.
  • Strong content creation skills, including experience producing or directing short-form video for platforms like Instagram/Facebook, LinkedIn, Twitter and the possibility of Substack, Reddit and any emerging platforms
  • Knowledge of current macro and micro trends, platform updates, and cultural conversations.
  • Experience managing content calendars. Strong project management skills and the ability to handle multiple priorities or campaigns at once
  • Exceptional creative instincts and a strong understanding of what makes content engaging, shareable and culturally relevant.
  • Experience working with creators, influencers and strategic brand partnerships.
  • Strong copywriting, communication and storytelling skills.
  • Analytical mindset with the ability to translate data into actionable insights.
  • Comfortable working both strategically and hands-on in a fast-moving environment.
  • Curiosity about food, culture, hospitality and the evolving social media landscape.

Preferred

  • You notice trends before everyone else.
  • You stop to capture something because you know it'll make a great Reel.
  • You believe the best brands feel human—not corporate.
  • You enjoy spending time in restaurants talking with cooks, operators and guests.
  • You're endlessly curious about food, culture and the internet.

Benefits

  • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
  • Short-Term Disability
  • Bonus Potential
  • Phone reimbursement
  • Commuter benefits
  • Company laptop
  • Flexible vacation time (up to 20 days a year)
  • Hybrid work environment
  • Complimentary Dig Inn lunch every day

Marketing Team

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