Social Media Manager (Contractor) | Diablo | Irvine, CA or Remote (US)

Responsibilities

• Maintain the Diablo social content calendar and coordinate schedules with agency partners and internal stakeholders.
• Track deadlines, deliverables, dependencies, and approvals to keep work on schedule.
• Support development of the Season 17 social agency brief using established templates and guidance; this responsibility does not include ownership of broader social strategy.
• Proactively flag risks, schedule changes, and blockers, and keep stakeholders aligned on next steps.
• Coordinate social creative assets across platforms and channels, including static, video, and motion content.
• Track production status, asset versions, delivery dates, and publishing readiness with agency and internal partners.
• Manage creative reviews and approvals through Opal, Blizzard’s social media project management tool.
• Capture and consolidate creative feedback, route revisions, and confirm required stakeholder approvals.
• Ensure assets meet platform specifications, safe zones, file requirements, and publishing standards.
• Coordinate closely with the agency’s community manager to provide guidance, secure approvals, and ensure approved publishing plans are executed accurately. The agency will handle the majority of direct publishing and community management.

Requirements

• 3+ years of relevant experience in social media, social operations, or content production.
• Experience coordinating social calendars, creative production, and agency workflows.
• Strong organizational skills and the ability to independently manage deadlines, dependencies, and competing priorities.
• Familiarity with major social platforms, publishing processes, and content specifications.
• Experience using project management and creative review or approval tools.
• Strong written and verbal communication skills, with the ability to work effectively across internal and external teams.

Preferred

• Experience in gaming, entertainment, live-service products, or related audience-driven industries.
• Knowledge of the Diablo franchise, its community, and its audience.
• Experience working with third-party agencies and external partners.
• Familiarity with Opal, Sprinklr, Airtable, Asana, or similar platforms; prior Opal experience is not required.

Benefits

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.