Responsibilities

• Serve as the primary point of contact for assigned clients on social media scheduling platforms.
• Maintain professional, proactive, and timely communication with clients, ensuring they are informed and confident in social media strategies.
• Engage in client meetings, presenting performance reports, content plans, and strategic & creative recommendations.
• Manage expectations and provide strategic guidance to clients regarding social media trends and best practices.
• Develop comprehensive social media strategies tailored to each client’s brand, audience, and business objectives.
• Conduct research and competitive analysis to inform strategy.
• Plan and maintain editorial calendars, ensuring content aligns with each client’s goals and key campaigns.
• Identify opportunities for growth, engagement, and brand awareness across platforms.
• Set measurable KPIs and track performance, adjusting strategies based on analytics.
• Scheduling, posting, and day-to-day account management across multiple platforms.

Requirements

• 1-3 years of social media management experience, preferably within an agency setting.
• Proven ability to manage multiple client accounts simultaneously.
• Deep knowledge of social media platforms, trends, algorithms, and best practices.
• Experience developing social media strategies that drive engagement, growth, and ROI.
• Strong written and verbal communication skills, with the ability to communicate effectively with clients and internal teams.
• Proficiency with social media management and analytics tools (e.g., Sprout Social, Hootsuite, Later, Meta Business Suite, Google Analytics, TikTok Analytics, etc.).
• Strong organizational and project management skills with attention to detail.
• Creative thinker with an eye for design, storytelling, and visual content.
• Ability to adapt quickly to changes in client needs and platform updates.

Nice To Have

• Basic knowledge of paid social advertising (Facebook Ads, TikTok Ads, LinkedIn Ads).
• Basic graphic design skills (Canva, Adobe Creative Suite).
• Reel & Video content creation and editing experience.
• Basic knowledge of SEO and content marketing principles.

Benefits

• Competitive salary and benefits.
• Opportunity to work with a diverse portfolio of clients and industries.
• Collaborative and creative work environment.
• Professional development and training opportunities.
• Flexible working arrangements (MFW in office, T/TH remote)
• Health Insurance, 401K