Social Media Manager at Behavior Frontiers | El Segundo, CA | $70K/yr – $85K/yr

Behavior Frontiers

Social Media Manager

El Segundo, CA (On-site)

$70K/yr – $85K/yrMid Level3+ years expOther

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own organic social media and online reputation for a multi-location behavioral health provider, driving engagement and trusted listings across platforms.

Own and execute cross-platform organic social strategy (TikTok, Instagram, LinkedIn).
Must-have: 3–5+ years in social media or reputation management.
Standout: Multi-location coordination with content calendar and review campaigns.

Job Description

Responsibilities

Organic Social Media Strategy & Content
Develop and execute a comprehensive organic social media strategy across all platforms including TikTok, Instagram, and LinkedIn that drives awareness and engagement.
Create, produce, and schedule high-quality content including static graphics, short-form video, reels, and stories.
Film, edit, and produce video content in collaboration with center teams, clinical directors, and marketing leadership to authentically represent our brand and services.
Build and manage a proactive content calendar, ensuring consistent posting cadence across all regions and platforms.
Monitor platform performance and deliver regular reporting on reach, engagement, and content effectiveness with actionable recommendations.
Stay current on social media trends, platform algorithm changes, and best practices, adapting strategy accordingly and bringing new ideas proactively.
Monitor and respond to all direct messages, comments, and inquiries across organic posts and paid ad placements in a timely manner - same day where possible.
Engage consistently with followers, partner organizations, and community members to grow credibility and trust in each market.

Reputation & Business Listings Management

Own and manage our online reputation strategy on relevant platforms, including Google and Yelp.
Launch, manage, and continuously optimize review generation campaigns to improve star ratings and review volume across all locations.
Monitor reviews daily and ensure timely, thoughtful responses. Coordinate responses to negative comments with leadership, ensuring brand voice and professionalism are maintained at all times.
Proactively coordinate with Clinical Directors and center administrators to encourage patient review submissions, following up in regions where campaigns are underperforming.
Track reputation metrics by region, identify trends, and develop action plan based on findings.
Own all business listings across Google Business Profile, Yelp, Apple Maps, Beaming Health, etc.
Create and verify listings for new center openings and maintain accuracy across hours, photos, services, insurance information, and contact details.
Identify and resolve broken, duplicate, or unverified listings.

Organization, Reporting & Coordination

Maintain a clear, up-to-date tracker of all active projects, listing statuses, review campaign performance, and content schedulesieh?

Benefits

Competitive pay with optional On-demand paychecks thruDailyPay- get paid on your own schedule!
401K Plan with company match after 6 months of employment
Paid Personal Time Off
Paid Holidays
Paid Sick Leave
Medical, Dental and Vision insurance
Opportunities for career advancement
Performance and promotion raises
Free Telehealth:Free 24/7 access to a doctor via telehealth for you and your dependents with no limits and no co-pays
Free Telehealth Mental Health:Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays

Behavior Frontiers

3.2 Glassdoor

Behavior Frontiers offers solutions to help children with autism and other special needs reach their potential using our state-of-the-art applied behavior analysis (ABA) treatment programs. Our ABA treatment programs are delivered by Behavior Frontiers’ knowledgeable and highly trained clinical staff members using accurate and results-driven ABA methods to improve the quality of life for children and their families. We invite you to contact us to see how Behavior Frontiers can help children with autism and other special needs be successful.We are expanding and we're hiring several positions in several locations. We post our openings at our website and through LinkedIn.

Founded in 2004

El Segundo, California, USA

1.5K employees

www.behaviorfrontiers.com

50% recommend to a friend

53% CEO approval