Social Media Manager & Administrative Assistant Hybrid PCOS Women's Telehealth Clinic

Responsibilities

• Develop and implement social media strategies that align with the company's overall marketing goals.
• Manage and maintain the company's social media accounts, including creating and publishing engaging content, responding to comments and messages, and conducting social media listening.
• Manage the company's reputation online and respond to any negative publicity.
• Track and analyze social media and public relations metrics to measure the effectiveness of campaigns.
• Monthly Email campaign management in Zoho
• Video editing and posting in Tiktok, instagram, and Facebook
• Annual event promotion and management for PCOS awareness month in September
• Answer and direct phone calls professionally and courteously, promoting and providing information on our services for women with PCOS.
• Answering patient messages through channels including web chat, email, text, phone, and portal (avg 4 phone calls per day, 5-10 messages per day)
• Monitoring our weekly schedule to ensure consents are signed and patients have paid prior to visit

Requirements

• Bachelor's degree
• 1+ years of experience in social media marketing and public relations.
• Strong understanding of social media platforms and public relations best practices.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in social media management tools and analytics platforms
• Video editing experience for social media platforms
• Experience with Tiktok, Facebook, and instagram platforms
• Experience designing and developing in Canva or similar software

Preferred

• Having a passion for PCOS patient care is a PLUS

Benefits

• Health Benefits through www.zionhealthshare.org plus free access to PCOS Sisters Telehealth services for yourself and dependents
• PTO after 6 months full time employment- 2 weeks accrued bi-weekly
• Opportunity to work in a dynamic and rewarding environment
• Chance to make a difference in the lives of women struggling with Polycystic Ovarian Syndrome (PCOS)