Responsibilities

• Client Management
• Lead communication, approvals, and ongoing coordination
• Run or support client meetings — prepared, organized, and on time
• Proactively flag issues before they become problems; don't wait to be asked
• Strategy & Planning
• Build and manage content calendars a minimum of 2+ weeks ahead at all times
• Develop content direction and shot lists — delivered to creators before shoot day, every time
• Align content with brand voice, upcoming campaigns, and business goals
• Stay ahead of deadlines; this role requires anticipating what's coming, not reacting to it
• Content Oversight & Publishing

Requirements

• Experience managing multiple social media accounts — agency experience strongly preferred
• Strong understanding of content strategy across Instagram, Facebook, and TikTok
• Confident, professional communicator with real client-facing experience
• Exceptionally organized — you manage multiple timelines without things slipping
• Deadline-driven: you deliver on time, every time, and flag early when something is at risk
• Proactive and solutions-oriented — you bring answers, not just problems
• Reliable and present — this role requires consistent availability, including for shoots and client-facing moments that cannot be done remotely
• Results-driven — you care about whether the content is actually working, not just whether it went out
• Self-starter who doesn’t need to be micromanaged to stay on track
• Strong attention to detail in both content quality and client communication