Responsibilities

• Connect with individuals through DMs, comments, and groups across Facebook, Instagram, and LinkedIn.
• Follow moderation guidelines to manage comments across our pages.
• Track engagement trends to inform marketing strategy (e.g., common questions, most engaged audience segments, number of comments responded to each week, etc.).
• Assist with ad hoc social media projects and post creation as needed.
• Explore opportunities to proactively engage with relevant content and communities via social media.

Requirements

• Currently pursuing a degree in marketing, communications, or a related field.
• Native-Level Spanish proficiency and professional fluency in English. Ability to speak Portuguese and French are helpful, but by no means required.
• Strong written communication skills with the ability to engage professionally and empathetically online.
• Basic understanding of social media management and brand representation.
• Experience managing or moderating a brand, mission, or student group’s social media accounts (preferred, not required).
• Experience using social media analytics tools (preferred, not required).

Preferred

• Experience managing or moderating a brand, mission, or student group’s social media accounts (preferred, not required).
• Experience using social media analytics tools (preferred, not required).