Responsibilities

• Monitor and respond to every comment, DM, like, mention, and tag across all major platforms (Instagram, TikTok, YouTube, Facebook, Threads, etc.)
• Maintain a consistent and on-brand tone across all interactions
• Proactively engage with followers, creators, and relevant conversations to foster community loyalty
• Escalate key insights, sentiment shifts, or community feedback to the social and brand teams
• Assist with scheduling and publishing daily content across social channels
• Support in writing, editing, and posting captions that align with brand voice
• Must be able to jump in to create or edit quick-turnaround social assets (images, gifs, short-form video) on Capcut, Instagram, Tik tok as needed
• Relay important trends, feedback, or influencer/customer mentions to appropriate internal teams
• Help maintain content calendars, community tracking documents, and social asset organization
• Ensure all posts are properly tagged for performance tracking and analytics

Requirements

• 1+ years of experience in social media or digital engagement (internships included); beauty or fashion industry experience is a plus
• Bachelor’s degree in Marketing, Communications, or a related field
• Deep understanding of how users engage on platforms like Instagram, TikTok, YouTube, and Facebook
• Exceptional written communication and copywriting skills
• Detail-oriented with strong grammar and editing abilities
• Positive, proactive, and enthusiastic team player
• Willingness to occasionally work evenings or weekends, especially during product launches or high-traffic moments
• The work schedule for this role is Wednesday - Sunday from 9 am to 5 pm.
• Hybrid work location: Must be available onsite 4 days a week, and 1-day WFH from 9 am- 6 pm.

Preferred

• Experience in beauty or fashion industry is a plus
• Familiarity with basic photo or video editing tools (e.g., Canva, Adobe Express, CapCut) is a bonus

Benefits

• full benefits
• 401(K) plan with matching contributions