Social Media Director

Jacksonville, FL (On-site)

$187K/yr – $318K/yrSenior Level10+ years expOther

Posted 2 months ago

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Job Summary

Own the narrative engine for social that moves a global fintech audience, turning organic content into measurable brand and audience growth.

  • Growth via signature content series and platform-native activations that put decision-makers at the center.
  • Measurement-driven creative: connect engagement and reach to brand perception and future content optimization.
  • Cross-functional partnerships with Brand, Communications, PR, and leadership to own major brand moments.

Job Description

Responsibilities

  • You\'ll lead organic social media strategy and content creation across LinkedIn, Instagram, and Facebook, supported by a small team and specialist partners.
  • A new creative standard — develop a distinctive brand voice and visual identity that earns attention, not just impressions. Concept the kind of social media content that makes decision-makers stop scrolling.
  • Breakthrough content programs — go beyond the single post. Build signature content series, social-first campaigns, and platform-native activations that drive audience growth among the people who matter most.
  • A data-driven creative engine — build measurement frameworks that connect social media performance and engagement metrics to audience growth and brand perception, then use those analytics to sharpen the next piece.
  • Cross-functional creative partnerships — work with Brand Marketing, Communications, PR, and our executive team to ensure social amplifies and often leads our most important brand moments.

Requirements

  • Bachelor of Business Administration
  • 10+ years in social media strategy and creative leadership — you\'ve led teams and built content programs from scratch, but you\'ve never stopped doing the work yourself.
  • An award-worthy B2B social media portfolio built across national or global brands, ideally multiple brands or categories. Fortune 500 experience highly valued.
  • A data-driven creative mind — you lead with ideas and back them with social media analytics and performance data.
  • The ability to make the complex compelling — distilling financial technology into share-worthy social content is harder than selling sneakers. That challenge excites you.

Preferred

  • Experience in financial services, fintech, payments, or banking
  • A track record across diverse brands and categories with the craft, speed, and strategic rigor that comes from building creative for multiple high-profile companies
  • Fluency with AI-powered content tools and social media management platforms

Benefits

  • A modern, international work environment and a dedicated and motivated team
  • A variety of career development tools, resources and opportunities
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • A work environment built on collaboration, flexibility and respect
  • Creative ownership inside a $10B+ global financial technology company — the budget, the team, and the executive support to build something new. Competitive compensation, comprehensive benefits, and a team that believes the best B2B social media creative in financial services hasn\'t been made yet.
FIS Global logo

FIS Global

Unlocking financial technology. Bringing the world’s money into harmony.At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.

Founded in 1968
44K employees (888 in marketing)