Job Summary: 

We’re seeking a creative Social Media Coordinator to support the growth of woom’s organic social presence. This role combines content creation, community engagement, and performance analysis to deliver culturally relevant, on-brand storytelling.

You’ll help bring content to life, from ideation and editing to publishing and optimization, while engaging with our audience, monitoring trends, and using insights to improve performance. Working cross-functionally with U.S. and global teams, you’ll support campaigns, influencer collaborations, and community initiatives to build a strong, engaged digital presence.

Key Responsibilities

Content Creation & Editorial Planning

• Assist in creating engaging, platform-specific content across Meta, TikTok, YouTube, Reddit
• Support video editing for multi-channel repurposing 
• Plan, organize, and maintain the editorial/content calendar to ensure timely publishing
• Source, identify, and organize user-generated content (UGC) for brand use

Community Management & Growth

• Monitor social media channels and respond to comments, messages, and mentions in a timely manner
• Actively engage with audiences and foster a positive, on-brand community environment
• Proactively interact with adjacent premium brands and relevant communities to expand reach

Analytics, Reporting & Optimization

• Track performance metrics and assist in building weekly and monthly reporting decks
• Analyze data to identify insights and optimization opportunities 
• Monitor algorithm updates, cultural trends, and platform best practices to inform strategy

Strategy & Collaboration

• Support the execution of social media strategies aligned with overall marketing goals
• Partner closely with marketing, PR, and B2B teams to execute integrated campaigns and strategic initiatives, ensuring strong global alignment and consistency across markets 
• Track competitor activity across social platforms to identify opportunities and gaps

Influencer & Trend Support

• Assist in identifying, researching, and coordinating influencer partnerships
• Stay up to date on emerging trends, tools, and technologies to enhance content performance

Qualifications & Skills

You bring a mix of creative, analytical, and organizational strengths, with many of the following:

• Bachelor’s degree in marketing, communications, or equivalent experience
• 2–4 years of hands-on experience assisting in the execution of organic social media 
• Strong understanding of platform best practices, trends, and content optimization across channels (e.g., Meta, TikTok, YouTube, LinkedIn, Reddit)
• Experience with graphic design tools (e.g., Canva) and a strong understanding of native content production and short-form video editing (e.g., CapCut)
• Familiarity with social media management and analytics tools (e.g., Sprout Social or similar platforms)
• Solid grasp of performance metrics and the ability to translate data into actionable items
• Excellent communication, time management, and organizational skills
• Ability to work independently and as part of a team in a fast-paced environment
• Creative, detail-oriented thinker with solution-focused mindset