Responsibilities

• Daily Social Listening: Monitor our social media platforms and those of our partners to keep track of mentions, shares, and general engagement. Use tools like Sprinklr for monitoring, with an understanding that LinkedIn requires manual tracking.
• Engagement Strategy: Implement the agreed strategy of limiting LinkedIn engagement to 3-4 posts per day to manage time effectively while ensuring consistent daily monitoring.
• Content Tracking: Populate our tracking system with details on partner posts including the company name, link, and how we engaged with it, ensuring thorough coverage despite the varying posting behaviors of our partners.
• Review Partner Submissions: Evaluate partner social submissions and integrate them into our content calendar, ensuring a smooth scheduling process.
• Scheduling Confirmations: Send out confirmation emails to partners detailing when their submissions are scheduled, including live updates with links to the submitted content.
• Drafting Social Content: Create compelling social media posts, adapting the copy as necessary for different platforms and ensuring all necessary materials (copy, links, graphics) are sourced and utilized.
• Sprinklr Scheduling: Manage the scheduling of posts via Sprinklr, aligning with the weekly content production schedule.
• Social Snippets and Snapshot: Produce weekly social snippets and a bi-monthly Social Snapshot report to summarize engagement and performance across our social media channels.
• Top Performing Content Analysis: Analyze engagement metrics to identify top-performing partner content, requiring meticulous review of each link.
• Meeting Participation: Share responsibility for attending social media-related meetings, with attendance varying by week.

Requirements

• Excellent communication and interpersonal skills.
• Highly organized, detailed oriented, ability to prioritize tasks and meet deadlines.
• Comfortable with ambiguity and a fast paced environment.
• Proven experience in social media management or a related field.
• Familiarity with social media scheduling and monitoring tools, specifically Sprinklr.
• Strong writing and editing skills, with attention to detail.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Excellent communication and organizational skills.
• Team player with a positive attitude and the ability to work independently

Preferred

• People who want to learn, but are self motivated in learning.
• People who enjoy the really hard problems.
• People who enjoy having too much vs. too little to do.
• People who like creating from nothing ( We still need a lot built to support our growth).
• People who understand how to build and maintain relationships with their coworkers and their clients.
• People who like making others successful and understand the value of that as much as making themselves successful.
• People who leave their ego at home and really enjoy working with other brilliant people.