Responsibilities

• Develop and schedule social media content across platforms (Instagram, Facebook, etc.)
• Create graphics, short-form videos, and captions aligned with brand voice
• Capture content at events, including photos and video
• Execute promotional plans for events (countdowns, reels, highlights, live coverage)
• Translate event details into compelling, audience-friendly content
• Ensure timely and consistent promotion leading up to events
• Monitor comments, messages, and tags
• Respond to inquiries and engage with followers in a timely manner
• Identify opportunities to boost engagement and visibility
• Assist in maintaining a content calendar
• Coordinate with internal teams to gather event information and assets
• Track deadlines for promotional needs
• Track basic performance metrics (engagement, reach, attendance impact)
• Provide insights on what content performs

Requirements

• Education: High School Diploma or GED
• Experience: Experience managing or contributing to social media accounts. Experience promoting events or working in marketing/communications. Experience with Canva, CapCut, or similar tools
• Preferred: Photography and/or videography skills and copywriting experience
• Equivalency Notes: Have an equivalent combination of education and experience. Non- supervisory experience or education may not be substituted for the required supervisory experience.
• Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
• NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.

Preferred

• Photography and/or videography skills and copywriting experience

Benefits

• medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans
• wellness programs, support groups, and workshops